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Healthcare IT Service Desk Analyst Patient Care Support

AdventHealth

AdventHealth is seeking an IT Service Desk specialist to serve as a single point of contact for internal and external customers. You will respond to calls, chats, and self-service inquiries, troubleshoot hardware, software, and mobile devices, and document resolutions in the ticketing system. Strong customer service skills and ITIL/ServiceNow familiarity are preferred. This role requires a 1+ year service desk background and may involve overtime to meet business needs at a Florida facility. #J-18808-Ljbffr

Vacancy posted 5 days ago
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