Maintenance Director

As the Maintenance Director, you’ll be the driving force behind keeping a large residential community—typically 950+ units—safe, attractive, and running like a well-oiled machine. You’ll lead a high-performing team, champion preventive maintenance, oversee all property and equipment needs, and ensure the community delivers a top-tier living experience while meeting key operational and financial goals. If you’re a proactive leader with deep technical knowledge, a passion for problem-solving, and the ability to create an environment where both residents and team members thrive, we want to talk to you. What You’ll Do Lead & Coach a High-Performing Team Recruit, hire, train, coach, and evaluate maintenance staff; manage performance up to and including termination when necessary. Ensure your team remains fully trained, certified, and compliant with all company and safety requirements. Provide strong day-to-day leadership, technical direction, and mentorship. Drive Operational Excellence Manage maintenance operations within the property's approved budget, with a focus on maximizing cash flow and adhering to purchasing guidelines. Prioritize and assign work orders, ensuring response and completion goals are consistently met. Oversee the make-ready process for vacant units and ensure top-quality turnover standards. Champion Preventive Maintenance & Safety Develop and implement comprehensive preventive maintenance programs for buildings, systems, and equipment. Conduct safety meetings, ensure OSHA and all regulatory compliance, and correct unsafe conditions promptly. Maintain accurate documentation for inspections, equipment servicing, and preventive maintenance activities. Ensure Exceptional Facility & Equipment Management Perform and oversee regular property inspections, ensuring the community remains in excellent condition. Manage all company-owned tools and equipment, including maintenance, inspections, and tracking. Establish emergency on-call procedures and participate in on-call rotations as needed. Vendor & Compliance Oversight Manage vendor relationships, contracts, scheduling, and compliance. Review, approve, and submit purchase orders and invoices according to company guidelines. Assist with annual and semi-annual compliance inspections alongside the Community Director. Enhance the Resident Experience Support resident retention efforts through quick, high-quality service delivery. Ensure all maintenance activities align with company standards and contribute to a positive living environment. Other Responsibilities Participate in all aspects of property maintenance: grounds, custodial, corrective, deferred, and emergency work. Operate a company, personal, or rental vehicle for work-related responsibilities depending on needs. What You Bring Education: Bachelor’s degree in Business Administration, Engineering, Construction Management, or related field (preferred). OR equivalent hands-on experience in multi-unit residential or public-use building maintenance (required). Experience: 5+ years of building maintenance experience (required). Experience managing teams (highly preferred). Strong technical skills in electrical, HVAC, plumbing, carpentry, and general building maintenance. Skills & Attributes: Strong leadership with the ability to motivate, delegate, and develop a team. Excellent organizational and multitasking skills in a fast-paced environment. Service-oriented attitude with exceptional communication and interpersonal skills. Self-motivated, detail-oriented, and able to prioritize effectively. Physical Requirements: Ability to perform physical work and lift 50 lbs regularly (and more occasionally). Comfortable working outdoors in all weather conditions.Willing to work occasional on-call shifts. Certifications & Requirements: EPA HVAC Certification (required) OSHA-10 Certification (required) Valid in-state driver’s license (required) Apply today for immediate consideration or reach out to Jennifer Branscome for details! View phone number on click.appcast.io View email address on click.appcast.io This is an on-site position located in North Carolina. #J-18808-Ljbffr MSB Resources