Director of Student Conduct

Job Responsibilities

Reporting to the Associate Vice President for Student Affairs/Dean of Students, the Director of Student Conduct provides vision and administration for the student conduct process and case management support for students in distress. Incumbent also manages immediate response to high-level conduct concerns, may participate in Title IX investigations or hearings, and oversees the student conduct policy review. This position is a member of the Community Life Leadership Team, CARE team and crisis response team and serves in the senior on-call rotation.

• Reviews police and incident reports, conducts investigations by interviewing victims, witnesses, and university/community members, and determines appropriate conduct charges.
• Manages case documentation and oversees all aspects of the Maxient system for accurate case tracking and reporting.
• Conducts hearings for student, student organization, academic misconduct, and fraternity/sorority conduct cases, determining appropriate charges and sanctions.
• Monitors and follows up on cases while developing educational sanctioning options to support student growth.
• Utilizes conflict resolution strategies to mediate student issues when they are not related to formal conduct violations.
• Provides support as needed for Title IX case management, referrals, investigations, and hearing boards.
• Collaborates with Assistant Dean and Director of Residence Life on residence hall violations being monitored within the conduct system to ensure alignment with institutional conduct processes.
• Develops goals and objectives for the conduct office and programs.
• Coordinates with residential staff and other conduct officers to align unit-level priorities, goals, and learning outcomes with university and divisional strategic directions and outcomes.
• Reports appropriate conduct process data, including satisfaction, case numbers and retention.
• Collaborates with campus partners (e.g., Dean of Students, Accessibility, Student Advocacy and Trauma Support, Facilities, Title IX, and Academic Affairs) to support students in distress.
• Partners with campus offices to implement student success interventions for individuals experiencing crisis situations.
• Serves in critical incident response role, including participating in the division's on-call rotation.
• Ensures emergency on-call procedures and schedules are maintained.
• Participates in CARE team meetings.
• Provides oversight to ensure compliance with federal guidelines outlined in Title IX and III. Collaborates with Campus Police to review Clery Report requirements and update as appropriate.
• Collaborates with Academic Integrity Committee to provide guidance and review of the academic integrity policies and processes.
• Utilizes best practices and research to drive continuous strategic and operational improvements in student conduct policies and processes.
• Leads the review, development, implementation, and evaluation of policies, procedures, and programs to promote student safety.
• Coordinates and edits the Student Handbook, including the Student Code of Conduct.
• Delivers training to conduct officers and student conduct board members to ensure consistency in processes and procedures.
• Recruits, selects, and trains student conduct board members in collaboration with campus offices.
• Leads campus-wide communication efforts on behavioral expectations and enforcement procedures for students, organizations, and faculty/staff.
• Collaborates with divisional and institutional partners to create an educational programming plan to target key areas of student behavioral concerns, including alcohol use, drug use, sexual misconduct, and interpersonal conflict.
• Oversees preventative education initiatives and partners with campus stakeholders to identify required programming, determine appropriate timing and ensure compliance with federal regulations.
• Provides presentations at various campus events and programs related to the conduct process (includes some evenings and weekends).

Minimum and Additional Requirements

• Master's degree in higher education administration, college personnel, college student development, counseling, or related field.
• Five years of proven and progressive administrative experience in higher education, including at least three years of professional experience in student conduct.
• Experience implementing conduct processes, including evidence of successful educational conversations with students to enhance learning following a conduct concern, and developing and implementing innovative and creative approaches to student development, retention, and success.
• Thorough knowledge of policies, procedures, and regulations associated with managing a student conduct system.
• Knowledge of relevant federal, state, and university regulations, including those associated with Title IX and FERPA, and other legal considerations that affect student conduct judicial processes.
• Knowledge of student development and issues that affect student services, behavior, and university policy.
• Ability to exercise mature and independent judgment with integrity.
• Ability to tactfully resolve difficult situations.
• Ability to manage crises and respond to emergency situations.
• Demonstrated cultural competence and a commitment and ability to work with individuals from diverse backgrounds.
• Strong managerial skills with demonstrated ability to train, mentor/develop, and motivate without direct supervision.
• Experience with budget management in a comparably complex organization.
• Knowledge of assessment techniques, especially as related to program development, accreditation, and satisfaction assessment, and basic knowledge of data analysis techniques.
• Ability to respond to unexpected situations and re-prioritize work according to changing circumstances.
• Ability to anticipate, investigate, and analyze problems and exercise sound judgment in proactively addressing them.
• Professional acumen to make independent decisions based on complex, concrete, and/or abstract variables and considerations.
• Strong customer service skills.
• Excellent interpersonal, presentation, and verbal and written communication skills.
• Ability to cultivate and maintain relationships and collaborate with a wide variety of internal and external stakeholders, including university administrators, staff, faculty, vendors, students, and families.
• Proficiency with conduct and case management software (i.e., Maxient), as well as common office software (e.g. Microsoft Office 365).
• A commitment to diversity, learning, and ongoing professional development.

Preferred Qualifications

Demonstrated ability to manage complex conduct concerns, including appeals and concerns related to student organizations, and experience at a residential liberal arts institution.

Additional Comments

Travel/Overtime Requirements: Occasional evening and weekend hours. Telecommuting: Employees are not eligible for telecommuting/remote work during their 12-month probationary period. After that time, certain positions may be eligible for telecommuting/remote work at the discretion of the supervisor and in accordance with Winthrop policies.