Operations Manager

Job Description

Operations Manager

A successful office doesn't run on its own. It takes someone who can see the bigger picture, bring teams together, and make sure daily operations stay on track. We're looking for an experienced and proactive Operations Manager to join our office team in Syracuse, NY. This is an opportunity for someone who enjoys taking ownership, improving processes, supporting employees, and making sure the business has the structure it needs to operate efficiently.

The Role

• Oversee daily office operations and coordinate ongoing business activities.
• Organize workloads, responsibilities, and priorities across the team.
• Monitor operational performance and identify areas for improvement.
• Develop and maintain procedures that support efficient office operations.
• Coordinate with department leads to keep projects and daily tasks moving forward.
• Review reports, budgets, and operational records to support business decisions.
• Manage office resources, supplies, and service requirements.
• Address operational issues and coordinate practical solutions.
• Support employee onboarding, training coordination, and team development.
• Keep management informed through regular updates and performance reports.

What You'll Need

• Previous experience in operations, office management, or a supervisory role.
• Strong leadership, communication, and organizational skills.
• Ability to manage competing priorities and make informed decisions.
• Confidence coordinating people, processes, and resources.
• Good analytical and problem-solving abilities.
• Comfortable using spreadsheets, reporting tools, and office software.
• Attention to detail and a practical approach to improving processes.
• Ability to work independently while collaborating with different departments.

Details

Full-time | On-site | Syracuse, NY

Competitive salary | Bi-weekly pay

Benefits include medical/dental/vision, 401(k) match, paid time off, and opportunities for professional development and advancement.

If you're comfortable taking responsibility, supporting a team, and finding ways to make everyday operations work better, we'd like to hear from you.

Ready to take the next step? Apply today.