Customer Success Manager - PetDesk | Remote (US)
$26 - $28 per hourSchool Result
Customer Success Manager – PetDesk | Remote (US) PetDesk is seeking a Customer Success Manager (CSM) to own the post-sales experience for veterinary practices. This full-time, remote role offers $26–$28/hour plus eligibility for a performance-based bonus program. The successful candidate will manage 400+ accounts, drive adoption and retention, and maximize customer ROI through consultative relationships with veterinary practice managers and owners. Job Title: Customer Success Manager Employer: PetDesk Location: Remote (US-based) Pay: $26–$28/hour + performance-based bonus Job Type: Full-Time Key Responsibilities Drive product adoption and customer satisfaction through targeted communications Build consultative relationships with veterinary practice managers and owners Use customer data, health signals, and product usage insights to identify risk and growth opportunities Document customer requests and engage support/product teams as needed Influence expansion opportunities by connecting outcomes to additional solutions Develop tailored communication strategies to ensure retention and long-term growth Lead structured business reviews to demonstrate ROI and align on growth opportunities Collaborate with fellow CSMs to share best practices and insights Candidate Requirements 2–3 years’ experience in a Customer Success role Experience managing subscription-based models with high-touch and digital engagement strategies Excellent phone communication, organizational, and time management skills Ability to remain tactful and poised under pressure Strong collaboration skills and interest in customer trends/data analytics Preferred: Experience with ChurnZero, Salesforce, or other Customer Success/automation tools Veterinary industry experience Competitive hourly pay ($26–$28/hour) Performance-based bonus program Remote work flexibility Opportunities for career growth in a mission-driven company About PetDesk PetDesk combines user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic operations and strengthen client relationships. The company’s standardized hiring process ensures fairness and transparency, with an average two-week timeline. PetDesk is committed to leveraging technology to improve veterinary practices while delivering exceptional customer experiences. Application Process How to Apply: Submit your application via PetDesk’s careers portal. Highlight your Customer Success experience and subscription model expertise. Shortlisted candidates will be contacted for interview. #J-18808-Ljbffr
$85k - $90k
...As a member of our Enterprise Customer Success team, you’ll have the... ...Newsela’s solutions. You will also manage customers as they go through... ...candidates located anywhere in the US. ~ Legally authorized to... ...From Home: We are a fully remote company. We provide a monthly...Remote workWork from homeFlexible hours- ...and what you can bring to the table, let us introduce ourselves real quick. About... ...platform that brings everything marketing and customer engagement teams need in one place so... ...assistance. Superior project and time management skills. A keen eye for detail is a plus!...Remote workWorldwide
$100k - $120k
...rely on Kentik to run, manage, and optimize their networks... ...take great care of our Customers to ensure they get the... ...throughout our joint success journey. This role... ...Kentik is a fully remote company that operates globally... ...professionals that will help us thrive as an...Remote workHome office- ...Overview Customer Success Manager (CSM) Who We Are? We are a dynamic start up headquartered in the San... ...part of our exciting journey. What Sets Us Apart Maker is not just another platform... ...Monday to Friday, 9 AM - 7 PM. Fully remote role / Work from home. Why Join Us Work...Remote workWork from homeMonday to Friday
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Burlingame, CA6 hours ago $120k
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New York, NY6 hours ago$118k - $132k
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Irving, TX8 days ago$75k - $90k
...of everything we do. From our customers and partners to our greatest... ...'ll Do: Our Sr. Customer Success Manager is a member of the Account Management... ...include: ~ Ability to work remotely with occasional business... ...have learned a little about us today – we want to learn...Remote workContract workWork experience placementWork from homeFlexible hours- ...a few things that will help us achieve our goals. Above all... ...potential. As Head of Sales & Customer Success US West, you will lead our... ...team. This role includes people management responsibilities and the... ...team. The position is fully remote and can be based anywhere on...Remote work
$500 per month
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Saint Paul, MN15 days ago- ...Customer Success Manager Innovate with Benchmark Gensuite as a Customer Success Manager. Everyone wants... ...diversity, equity, and inclusion. Join us and help make the corporate world... ...person meetings and collaboration. For remote employees, travel to the company's headquarters...Remote workWork at officeLocal areaImmediate startWorldwideFlexible hoursWeekend work
$26 - $28 per hour
...About the role: Customer Success Managers (CSM) own the post-sales experience at PetDesk, driving adoption and retention and maximizing the return on a customer... ...humans. If you would like more information about how your data is processed, please contact us....Remote work- ...Associate Customer Success Manager - (Remote - US) Associate Customer Success Manager - (Remote - US) Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching...Remote workFull timeWork at officeWorldwideFlexible hours
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New York, NY3 days ago $90k - $110k
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Hialeah, FL15 days ago- ...chain. We're bringing our European success story to North America and looking for a Customer Success Manager to own and grow a portfolio of... ...and EMS accounts across the US, Canada, and Mexico. You'll work... ...execute an existing playbook. Remote from TX or Austin, TX. What...Remote workFull timeContract workWorldwide
$150k - $230k
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...Senior Partner Success Manager, Eastern US Via is using technology to transform transportation around... ...for building genuine and durable customer relationships while converting those... ...for candidates in Miami or Atlanta (remote) or New York City (hybrid from our Union...Remote workContract workWork experience placementWork at office- ...compliance and health management, proudly serving the global... ...smoother. Our customers can rely on a hassle-free... ...between Sweden and the US, our flexible and... ...Role: As a Customer Success Manager at Avinode Group... ...are comfortable working remotely and open to occasional...Remote workWorldwideFlexible hours
$3,500 - $4,500 per month
...Customer Success Manager (CSM) – Digital Marketing Agency Location: Remote Working Hours: US Central Time (8:30 AM – 5:30 PM CST) Salary: $3,500 – $4,500/month base + performance bonuses (OTE ~$5,000+/month) About the Company Cavenaugh is a fast-growing lead generation...Remote workWork from home- ...About The Role Our Customer Success team is looking for a Customer Success Manager to join our fast-growing team supporting the Life Sciences industry and help shape... ...promote professional growth and allow for success in one’s role. Making you better makes us better!...Remote workWork at officeWork from homeFlexible hours
- ...commitment, and energy to help us scale our impact.... ...join our fast-paced and dynamic Customer Success team. In this role, you will... ...and internal teams to onboard, manage, and expand Sword’s portfolio... ...• Flexible working hours • Remote-first company • Paid company...Remote workWork from homeFlexible hours
$88k - $105k
...data, and never settle. Our success is driven by people who bring... ...Summary: The Customer Success Manager is essential for driving growth... ...potential Location: This is a remote role, but candidate must... ...of achieving goals • Valid US driver's license in good...Remote workContract workTemporary workWork from home- ...About Us CipherHealth is an award winning software company committed to enhancing... ...one interaction at a time. Customer Success Manager As a Customer Success Manager, you'll... ...robust onboarding / training programs Remote-first team: $50 per month reimbursement...Remote workTemporary workWork experience placementWork from homeFlexible hours
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- ...speed — by design. What will you do at Sweep? As a Customer Success Manager , you’ll own relationships with Sweep’s largest and most complex... ...group that thrives on collaboration and innovation. Join us to be part of a dynamic, people-first community where we...Remote workContract workWork at officeFlexible hours
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$85k - $95k
...in the hiring process About Us Screenverse stands as the... ...seasoned and motivated product manager with an understanding of the programmatic... ...client value What does Success Look Like? Strong, trusted... ...to change. This role is fully remote within the US. Equal...Remote workWork experience placement
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