Quality Manager

Overview We are seeking a proactive and experienced Quality Manager to lead our manufacturing quality function and ensure our products consistently meet internal standards, customer expectations, and regulatory requirements. This role is ideal for someone who combines technical expertise with strong leadership and a passion for continuous improvement. You will be responsible for overseeing quality systems, driving compliance, and fostering a culture of quality across the organization. Key Responsibilities Lead the quality function: Manage quality control and assurance activities at the manufacturing site, ensuring alignment with global standards. Lead and develop Site Quality Team members: Set quality and performance objectives for the team and ensure development plans are in place. Maintain and improve quality systems: Oversee ISO 9001 & IATF 16949 certifications, internal audits, training and document control processes. Ensure regulatory compliance: Monitor adherence to industry regulations (e.g., REACH, ISO) and support external audits and customer visits. Drive root cause analysis and CAPAs: Lead investigations into quality issues and implement corrective and preventive actions. Collaborate cross-functionally: Work with Manufacturing, R&D, Supply Chain, and Commercial teams to ensure quality is embedded throughout the product lifecycle. Monitor performance: Track and report on quality KPIs, trends, and improvement initiatives. Support customer satisfaction: Address customer complaints, ensure timely resolution, and maintain strong relationships with customers. Promote continuous improvement: Champion Lean, Six Sigma, and other methodologies to enhance product and process quality. Who you are Detail-oriented and disciplined: You take pride in precision and consistency, and hold yourself and others to high standards. Analytical and decisive: You use data to make informed decisions and solve problems effectively. Collaborative and communicative: You build strong relationships across teams and communicate clearly and confidently. Resilient and calm under pressure: You manage complex challenges with composure and professionalism. Ethical and accountable: You act with integrity and take ownership of outcomes. Continuous improvement-minded: You’re always looking for ways to improve systems, processes, and performance. Competencies and Requirements Quality Management Expertise: Strong knowledge of quality systems, standards (e.g., ISO 9001, IATF 16949), and methodologies. Regulatory Knowledge: Familiarity with chemical industry regulations and compliance frameworks. Leadership Skills: Experience managing teams and influencing cross-functional stakeholders. Problem-Solving Ability: Skilled in root cause analysis, risk assessment, and CAPA implementation. Data & Systems Proficiency: Comfortable with quality management systems (QMS), statistical analysis tools, and reporting platforms. Customer Focus: Ability to manage customer complaints and ensure satisfaction through quality assurance. Project Management: Capable of leading quality improvement projects and managing timelines and resources. Education & Experience: Degree in Chemistry, Chemical Engineering, Quality Assurance, Quality Engineering or related field; significant experience in a quality leadership role within manufacturing or specialty chemicals. Must be fully bilingual: English/Spanish. What we offer Innovative – At ESI, we are committed to solving the complex and evolving needs of our customers through innovation and high-quality standards. We are focused on bringing cutting edge and environmentally sustainable solutions to the market. Our people are the critical resource required to make that happen. We support your success by creating a strong, inclusive culture, competitive total rewards, and an appropriate work-life balance. Socially Responsible – We care about what you care about. We respect the individual differences that make up our unique expanding organization. We prioritize both sustainability and social impact in both our business operations and our local communities through our various ESI Cares initiatives and the ESI Foundation. As part of our team here, you will be receiving a competitive salary between $92,402 and $138,604, you will also participate in a generous performance related bonus plan. In addition, you will also receive a 401k plan with company matching, Life Insurance, and Medical Insurance as well as 9 holidays. #J-18808-Ljbffr