Luxury Timepiece Sales Specialist - IWC Schaffhausen - International Plaza

Job Description

Job Description

IWC Schaffhausen

At REEDS Jewelers, we bring timeless values together with the innovation and energy of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, excellence, and elevated experiences — offering fine jewelry and timepieces from the most prestigious brands in the world. We are family-owned and proudly committed to people, progress, and performance. As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutiques with IWC Schaffhausen.

Founded in 1868 in Schaffhausen, Switzerland, IWC combines precision engineering with a timeless design aesthetic. Known for its exceptional mechanical timepieces, IWC has become synonymous with technical mastery, aviation-inspired innovation, and iconic collections such as the Portugieser, Pilot’s Watches, and Portofino. Every IWC timepiece reflects a legacy of craftsmanship, precision, and durability — embodying the same uncompromising standards of excellence that define REEDS Jewelers.

Tampa offers a booming economy, vibrant cultural scene, and upscale residential communities that fuel a thriving luxury retail market. International Plaza & Bay Street serve as premier destinations for high-end shopping, while Citrus Park and Tyrone Square provide strong regional customer bases. Luxury sales professionals benefit from Tampa's blend of locals, business travelers, and year-round tourism. The city’s waterfront living, strong job market, and rich amenities make Tampa a dynamic place to build both career and lifestyle.

This boutique is exclusively operated by REEDS Jewelers under the IWC Schaffhausen brand, offering an opportunity to represent one of the world’s most revered watchmakers. We’re looking for an energetic and driven Timepiece Sales Specialist to join our team, deliver an exceptional client experience, and represent the excellence of the IWC Schaffhausen brand.

This is more than a sales role — it’s a chance to build client relationships, share your passion for luxury timepieces, and grow your career in an elevated retail environment.

What You’ll Do

Sales & Business Support

• Deliver on personal and store sales goals, KPIs, and profitability
• Serve as a brand ambassador and product expert on the sales floor
• Maintain expert knowledge of product features, brand heritage, and timepiece technology
• Support merchandising, inventory management, and promotional execution

Client Experience & Community Engagement

• Create a client-first culture centered on luxury service and personalized experiences
• Manage an appointment-driven selling model and cultivate long-term client relationships
• Participate in personalized client outreach and clienteling efforts
• Assist with in-store events that drive traffic, elevate brand presence, and strengthen client loyalty
• Collaborate with corporate teams on marketing and community engagement

Team Development & Leadership

• Partner with leadership to support a high-performing team culture
• Provide peer support, share product knowledge, and foster team collaboration
• Participate in ongoing training for selling skills and client service excellence

Operations & Store Standards

• Ensure accurate inventory management, POS system usage, and shrink control
• Maintain boutique visual standards, presentation, and organization
• Execute store operations efficiently and professionally

Our Values

We lead through REEDS’ core principles:

• Integrity – Do what’s right, always
• Performance Excellence – Drive results and growth
• Stewardship – Build trust at every turn
• Professionalism – Lead with confidence and consistency
• Entrepreneurial Spirit – Think boldly, act decisively
• Team Orientation – Support, uplift, and collaborate
• Passion – Love what you do and share it with others

Requirements

Required Qualifications

• 3+ years of experience in luxury retail, timepieces, or jewelry
• Proven ability to exceed sales goals while building brand loyalty
• Strong selling, communication, and relationship-building skills
• Proficient in POS systems, Microsoft Office, and digital communication tools
• Availability to work a flexible schedule including evenings, weekends, and holidays
• High School Diploma or equivalent
• Ability to stand long durations of time and carry up to 30 lbs.
• Legal authorization to work in the U.S.

Preferred Qualifications

• Experience with premium timepiece brands
• GIA coursework or certifications
• Deep passion for horology and creating elevated, memorable client experiences

Benefits

REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.