Senior Technical Project/Program Manager

Job Description The Senior Technical Project/Program Manager leads complex, technology-driven projects and initiatives from planning through delivery, release, and post-implementation transition. This role is responsible for and equally accountable for the successful completion of one or more related projects or initiatives by coordinating team efforts, managing schedules, milestones, budgets, risks, dependencies, and aligning stakeholders. This position facilitates Agile delivery by overseeing governance, delivery planning, cross-team coordination, and ensuring clear and transparent visibility into project or initiative health. The PM serves as the primary point of contact for all matters concerning the project. WhatYou'llDo Lead the planning, execution, and delivery ofdigitaltechnology initiatives by developing and managing integrated project plans, schedules, milestones, roadmaps, and release timelines. Coordinate cross-functional efforts across Agile teams, engineering, product, business stakeholders, vendors, and enterprise programs to ensure successful delivery outcomes. Maintain sufficient technical and product knowledge toanticipatedelivery risks, support tradeoff discussions, and help resolve technical blockers and dependencies. Identify, assess, track, and manage project risks, issues, assumptions, dependencies, and decisions, ensuringtimelyescalation and resolution when needed. Ensure alignment with organizational governance standards, delivery methodologies, compliance requirements, and quality expectations. Manage project resources, capacity planning, team allocations, and delivery constraints while supportingaccurateforecasting and execution planning. Track and oversee project budgets, financial forecasts, vendor commitments, and resource impacts, providing visibility into factors affecting scope, timeline, and business outcomes. Build andmaintaineffective relationships with business leaders, product teams, technology partners, architects, vendors, and other key stakeholders. Serve as the primary point of contact for project communications, status reporting, risk management, escalations, and stakeholder engagement. Translate complex technical delivery information into clear, actionable updates for business partners and executive leadership. Support Agile delivery practices through PI planning, sprint and release coordination, dependency management, and cross-team execution oversight. Coordinatereleasereadiness activities, approvals, implementation planning, change management, and transition to production support. Monitor delivery performance, quality, scope, schedule adherence, and issue trends to promote predictable and high-quality outcomes. Contribute to program-level initiatives and continuous improvement efforts by enhancing delivery practices, governance processes, dependency management, reporting, and cross-functional collaboration. What You Bring Bachelor's degree or advanced degree (whererequired) 5+ years of experience in relatedfield. In lieu of degree, 7+ years of experience in related field. Bonus Points Significant experienceleading complex technology projects, technical programs, or enterprise delivery initiatives from planning through execution and implementation. Advancedexpertisein project management disciplines, including risk management, resource planning, budget management, stakeholder engagement, decision-making, and cross-functional team leadership. Strong understanding of Agile delivery methodologies, SDLC, technical dependency management, release planning, governance frameworks, and enterprise delivery practices. Proven ability to collaborate and influence across business, product, technology, architecture, finance, vendor, and executive leadership teams while effectively communicating project status, risks, dependencies, and key decisions. Experience supporting Agile execution, vendor management, business readiness, change management, and release coordination; PMP, Agile, Scrum,SAFe, or related project management certification preferred. WhatYou'llGet The opportunity to work at thecutting edgeof health care delivery with a teamthat'sdeeply invested in the community Work-life balance, flexibility, and the autonomy to dogreat work Medical, dental, and vision coverage along withnumeroushealth and wellness programs Parental leave and support plus adoption and surrogacyassistance Career development programs and tuition reimbursement for continued education 401k match including an annual company contribution Learn more WhereYou'llWork Our Hybrid Flex approach is builton presencewith a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplacethat'sflexible, connected, and future focused. In a Hybrid-Flex role,you'llwork in the office at least two days a week for collaboration and connection. In a Remote Flex role,you'llwork virtually, with a few in-office visits each year for meaningful moments that matter. Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process. #LI-Hybrid Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $107,901.00 - $172,642.00 Skills _____________________________________________________________________ JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on en-US/BCBSNC. 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