Customer Service Representative

Recruiting Manager: Accounting, Finance, Admin, & HR @ The Hollister Group Customer Service Representative Our client, a financial institution, is looking to hire a contract-to-hire Client Service Representative for their busy call center in Pennsylvania. This position is phone-based with heavy interaction with clients. It requires solid customer service experience, an interest in working in a financial/investment environment, strong attention to detail, organizational and multi-tasking skills, and the ability to manage various responsibilities. This role is 100% remote, but candidates must reside in PA. Compensation: $17 per hour If you are interested, live in PA, and meet the qualifications below, please apply with your resume for more information! Responsibilities: Taking inbound phone calls from potential and existing clients Processing transactions, researching account issues, answering account-related questions Documenting all information in the system Performing additional duties/projects as needed Qualifications: At least 1 year of experience in a financial/banking environment (financial internship/co-op experience highly preferred) is required Proficient in Microsoft Office Detail-oriented, organized, with excellent verbal and written communication skills Driven, organized, self-starter with strong analytical skills Tactful, adaptable, dependable, coachable; able to take direction and follow instructions Ability to work independently and manage a remote workflow environment Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome applications from individuals under-represented in their respective occupations or positions. Additional Information Seniority level: Entry level Employment type: Contract Job function: Customer Service and Administrative Industries: Staffing and Recruiting, Banking #J-18808-Ljbffr The Hollister Group