Insurance Account Manager

Insurance Account ManagerExpress Employment Professionals is seeking an Insurance Account Manager for a respected company in Dubuque, IA. This is a customer-focused role that works directly with clients and carriers to provide exceptional service, maintain strong relationships, and ensure accounts are managed efficiently.Insurance experience is not required. Our client is willing to train the right candidate and is primarily looking for someone with strong customer service skills, excellent communication abilities, and a proactive approach to problem-solving.Responsibilities:Build and maintain strong relationships with clients and carrier partnersServe as a primary point of contact for account questions and service requestsCoordinate account activities and policy servicing needsManage multiple priorities while maintaining a high level of accuracyResolve client concerns and provide timely solutionsCommunicate effectively with clients, carriers, and internal team membersMaintain organized and accurate account recordsSupport day-to-day account management and customer service activitiesQualifications:Strong customer service experience requiredExcellent communication and relationship-building skillsHighly organized with strong attention to detailAbility to manage multiple tasks in a fast-paced environmentStrong problem-solving and critical-thinking skillsAbility to remain professional and effective under pressureSelf-motivated with a strong sense of accountabilityInsurance experience is a plus but not requiredWhat We're Looking For:The ideal candidate enjoys working with people, thrives on building relationships, and takes pride in providing exceptional customer service. If you're organized, dependable, and able to juggle multiple priorities while maintaining a positive attitude, we'd love to hear from you.