Service Execution Team Leader

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you." A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Responsibilities Lead and develop the Service Execution Team to deliver a high‑performing daily operation, including staging, preparation for delivery services, loading activities, and inventory handling. Secure efficient and accurate in‑store logistics processes that support product availability, stock accuracy, and a smooth customer order fulfilment experience. Maintain a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct, internal policies, and local health, safety, and environmental regulations. Balance inbound and outbound volumes by planning people, equipment, and space to maximize operational efficiency. Drive quality awareness to reduce damages, improve goods handling, and secure high‑quality product flow. Analyze workload, daily volume needs, and seasonal fluctuations to ensure proper staffing and resource planning. Recruit, retain, and develop talent within the Service Execution Team to build a diverse, capable, and future‑ready workforce. Manage stock accuracy and product quality, collaborating with cross‑functional partners to resolve discrepancies and improve processes. Contribute to the store logistics action plan and long‑term profitability goals through efficient, sustainable operations. Promote a culture of safety, empowerment, and continuous improvement across all Service Execution activities. Job Type : Perm, Full Time Working Hours : Hourly role. Retail environment, must have open availability Monday through Sunday. Pay Range : $24.08 to $34.01 per hour. Benefits Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount Retirement and bonus plans Co‑worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx plans (must work minimum 20 hrs/wk) A fun and inclusive work environment Qualifications Minimum 5 years of related experience Minimum 1 year of managerial experience #J-18808-Ljbffr Inter IKEA Systems B.V.