Health Worker 2 (2586) - Citywide - H00195

Job Description The Health Worker 2 performs a wide variety of paraprofessional duties in a service program of the Department of Public Health; functions as a liaison between community residents and program staff; provides counseling and advice to patients regarding health problems; may supervise Health Worker 1; may drive or accompany patients between their homes, hospitals, or other social agencies. Participates, but to a lesser degree than Health Worker I, in the health service training program; Provides information and resources to patients and others regarding health care and other facilities available to them; assists patients in utilizing such services; makes follow‑up contacts when required; Serves as liaison between the professional staff and the community; May provide language interpretation services in contacts with non‑English speaking clients; Assists in gathering and evaluating data concerning the program to which assigned; May perform incidental clerical duties such as keeping records, answering the telephone and arranging client appointments; May transport ambulatory patients between their homes and clinics, hospitals or other social agencies; May transport staff members to meetings with administration approval; reports malfunctions of the vehicle to supervisor; May pick up and deliver supplies and equipment, including high‑security pharmaceutical supplies, laboratory tests and mail. Working Conditions Work may involve interaction with locked jails, psychiatric facilities, homeless populations, and individuals who are carriers of infectious diseases. May require exposure to inclement weather, heavy lifting, frequent walking, standing, and pushing/pulling. Qualifications One (1) year of verifiable experience within the last five (5) years, performing at least two (2) of the following duties: Serving as a liaison between targeted communities and healthcare agencies; Providing culturally appropriate health education/information and outreach; Providing referral and follow‑up services or otherwise coordinating care; Providing informal counseling, social support and advocacy; Escorting and transporting clients; Providing courier/dispatcher functions; Performing pre‑clinical examinations of vital statistics. Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for six months of experience. Bilingual proficiency in English and a target language is required for some positions. Valid Alcohol and Other Drugs Counseling Certification accredited by the National Commission for Certifying Agencies may be required. Equal Employment Opportunity Statement The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category under the law. #J-18808-Ljbffr City and County of San Francisco