Director of Treasury Operations & Cash Management

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. Opportunity Director, Treasury Operations & Cash Management Location: Hybrid (3 days in office/2 days remote) – New York, NY What You'll Do Treasury Operational Excellence & Strategy Define and execute the end-to-end treasury operations strategy, establishing a best-in-class framework across cash management, payments, banking, controls, and technology Set and drive the vision for treasury operational excellence, including KPIs, service-level standards, and continuous improvement roadmaps Act as the senior escalation point and decision-maker for complex operational issues, payment exceptions, and cross-functional treasury matters Influence and align Finance leadership on treasury priorities, risks, and investment needs Cash Management & Liquidity Leadership Provide oversight of global cash positioning, cash concentration, funding, and intercompany liquidity structures Ensure real-time visibility into global liquidity across entities, accounts, and currencies, enabling proactive decision-making Drive accuracy and completeness of cash forecasting inputs and treasury reporting to Accounting and Finance leadership Champion structural improvements to optimize working capital Payment Operations & Risk Management Collaborate with the business on global payment operations strategy and execution (wires, ACH, FX payments), ensuring speed, accuracy, and operational resilience Design and enforce robust payment approval workflows, segregation-of-duties controls, and fraud mitigation frameworks Lead the team’s response to payment failures, exceptions, and systemic risks, driving root-cause resolution and prevention Banking Relationships & Account Infrastructure Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements Oversee global bank account governance, including account lifecycle management, signatory administration, and regulatory compliance Continuously evaluate and optimize the company’s banking infrastructure to align with operational needs and cost efficiency goals Controls, Compliance & Audit Leadership Establish and maintain a strong internal control environment across all treasury operations, ensuring alignment with SOX requirements and company policies Serve as the senior treasury liaison to internal and external audit, owning deliverables, coordinating testing support, and driving remediation of any findings Proactively assess control design and operating effectiveness, implementing enhancements ahead of risk materialization Technology, Automation & AI-Driven Innovation Lead the strategic roadmap for treasury technology, including treasury management systems (e.g., Kyriba), bank connectivity platforms, and payment automation Champion digitization and automation of manual treasury processes, significantly reducing operational risk and freeing capacity for higher-value activities Drive the adoption of AI and advanced analytics tools to enhance cash forecasting accuracy, anomaly detection, and operational risk monitoring Partner with data engineering and technology teams to build scalable, automated reporting and treasury intelligence capabilities People Leadership & Organizational Development Build, develop, and retain a high-performing treasury operations team, fostering a culture of ownership, continuous improvement, and operational discipline Provide coaching and career development to direct reports, elevating the team’s technical capabilities and cross-functional influence Champion talent planning and succession within the treasury function Education & Experience Undergraduate degree in Finance, Accounting, Economics, or a related field required; 10+ years of progressive treasury or finance experience, with at least 5 years in a senior treasury operations leadership role Demonstrated track record of driving end-to-end treasury transformation and operational excellence in a complex, multi-entity global organization Deep expertise in global cash management, payment operations, banking structures, and liquidity management Proven experience managing and developing high-performing teams Technical & Domain Expertise Strong command of treasury management systems and bank connectivity technologies (e.g., Kyriba, SWIFT, host-to-host, API integrations) In-depth knowledge of internal controls frameworks, SOX compliance, and audit processes Experience leading or significantly contributing to treasury technology implementations or transformations Experience with credit card payment service providers Hands-on experience with AI or automation tools applied to treasury operations (e.g., anomaly detection, cash forecasting models) Advanced Excel proficiency required; Leadership & Interpersonal Competencies Exceptional executive communication and stakeholder management skills, with the ability to influence at the C-suite level Strategic thinker with the ability to translate operational complexity into clear, actionable plans Strong judgment and decisiveness in ambiguous, fast-paced environments High integrity, detail orientation, and commitment to operational excellence What We Offer Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions. Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range for this role is $200,000 – $275,000 USD. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status. #J-18808-Ljbffr Stubhubinc