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Patient Registry Representative

Planet Pharma

Target PR Range: 19-24/hr DOE Summary The main function of a patient registry representative is to gather and verify patient data and perform data entry (45%). Key responsibilities Collect missing information from external customers including hospital staff and doctor offices Review and evaluate patient and event information received, may gather additional data to determine if event should be forwarded to the Complaint Department. Perform peer auditing of IPR (Implant Patient Registry) data Sort and organize incoming mail by date Print and mail Implant Patient ID cards Respond and answer basic patient registry questions Participate in projects and may identify potential improvement opportunities to optimize process for Supervisor review Additional Skills Ability to type 55 wpm accurately Good computer skills including usage of MS Office Suite Good written and verbal communication and interpersonal relationship skills Substantial knowledge and understanding of policies and procedures Basic knowledge and understanding of complaint, HIPAA, and GDP regulations Basic knowledge of medical terminology Good problem-solving skills Ability to manage confidential information with discretion Strict attention to detail Ability to interact professionally with internal customers Ability to work in a fast paced environment Must be able to work in a team environment, including inter‑departmental teams Ability to provide feedback in a professional, direct, and tactful manner Education and Experience Associate’s Degree or equivalent in related field 2-4 years of experience required #J-18808-Ljbffr

Vacancy posted 1 day ago
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