Parking Field Operations Lead (Parking Officer III)

Job Title

Parking Field Operations Lead

Classification

Parking Officer III

Auto Req. ID

563049

Salary Range

Classification Range $3981 - $5800 per month

(Hiring range depending on qualifications not anticipated to exceed $3981 - $4853 per month)

Work Schedule

Monday - Friday; schedule may vary according to department needs.

Why CSUF

California State University Fullerton (Cal State Fullerton) is a leading public university committed to student success academic excellence and inclusive excellence. The university fosters a collaborative environment that supports teaching research and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement career success and economic mobility.

Department

The department of Parking and Transportation within the Division of Administration and Finance provides access to the campus through alternative commute options and parking programs that mitigate traffic congestion and improve air quality through the reduction of mobile source emissions. We seek an exceptional individual to join our team as the Parking Field Operations Lead (Parking Officer III). The ideal candidate in this role should have a positive attitude and an active energetic mind characterized by highly ethical practices and a commitment to inclusivity openness flexibility integrity and kindness.

Duties and Responsibilities

Under the general direction of the Associate Director of Parking and Transportation Services the Parking Field Operations Lead (Parking Officer III) provides advanced-level coordination oversight and lead work direction for parking enforcement and field operations. The Parking Field Operations Lead is responsible for planning organizing and overseeing daily field operations staffing assignments parking enforcement activities and special-event traffic control to ensure equitable efficient safe and compliant campus parking operations. Exercises independent judgment in interpreting and applying university parking policies procedures and applicable regulations and serves as a key operational liaison between Parking and Transportation Services campus departments external partners and the public. Serves as an active member of the Parking and Transportation team supporting an inclusive environment that fosters the sharing of information and open discussion of diverse perspectives. Other duties as assigned.

Essential Qualifications

High school diploma or equivalent; possession of a California Drivers License; and three years of related experience. Under limited supervision frequently performs complex duties requiring independent judgment. Performance of duties require strong independent judgment analytical skills and communication. Assignments involve the overall coordination of parking programs and/or lead work direction and/or coordination of parking functions. Projects involve research and operational analysis which requires a broad understanding of parking principles procedures and systems to develop recommendations for operational and procedural changes. Thorough knowledge of applicable procedures and regulations related to parking and traffic control. Ability to create action plans for parking enforcement and traffic events including ability to analyze traffic flow and capacity. Strong analytical and problem solving to analyze unit performance and operational effectiveness and recommend operational and procedural changes. Ability to establish and maintain cooperative working relationships with campus and community stakeholders to coordinate effective services. Strong planning and organizational skills to ensure parking equipment parking lot maintenance and parking program social media and marketing information is current. Ability to plan and schedule unit work and provide lead work direction to others.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

One or more years of experience in parking operations. Three or more years of lead work experience. Experience in a University setting. Parking Enforcement and Compliance Professional (PECP) certification is preferred. Proficiency in T2 Flex and Microsoft Office is highly desirable.

Ability to anticipate operational problems and address them proactively. Ability to establish and maintain cooperative working relationships within the department and with the CSUF campus community. Ability to communicate effectively and professionally both verbally and in writing. Commitment to provide enforcement and customer service equitably and professionally to diverse students faculty and staff.

License/Certifications

A valid California drivers license.

Special Working Conditions

Works year-round outdoors.

Benefits at a Glance

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible
• FlexCash (in lieu of health and dental)
• Employee Assistance Programs
• 15 paid holidays

See our CSUF Benefits website for additional information.

Additional Information

California State University Fullerton is committed to fostering an environment where students staff administrators and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race sex color ethnicity national origin or any other protected status.

As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicants current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant Teaching Associate Instructional Student Assistant or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University Fullerton is not currently sponsoring anynewH-1B petitions for staff management or faculty positions.

Effective October 1 2025 the California State University (CSU) will implement a salary step structure for CSUEU-represented employees in bargaining units 2 5 7 and 9. This position may be subject to changes resulting from this implementation in alignment with the provisions of the collective bargaining agreement.

Hiring Preference

On-Campus CSUEU Employees

Required Experience:

Manager