Senior Program Manager

Job Description

Position Summary

The Senior Project & Program Manager leads complex, cross-functional programs from planning through execution, stabilization, and continuous improvement. This role is responsible for establishing program structures, developing scalable planning and reporting frameworks, coordinating dependencies across technical and operational teams, and ensuring program objectives are delivered effectively. The position provides program leadership across engineering, operations, integration, logistics, supply chain, inventory, vendors, and other key stakeholders. The Senior Project & Program Manager translates business and operational requirements into executable plans, develops forecasting and performance management solutions, identifies risks and constraints, and provides leadership with actionable insight to support decision-making. This role also drives program enablement and continuous improvement through process development, automation, AI-assisted solutions, knowledge management, and standardized documentation to improve efficiency, visibility, and scalability across programs.

Key Responsibilities

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• Project Planning & Initiation
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• Develop comprehensive project charters, scope documents, and resource plans.
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• Conduct feasibility studies, stakeholder analyses, and risk assessments to determine project viability.
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• Prepare detailed project schedules, budgets, and work plans.
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• Execution & Leadership
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• Lead multidisciplinary teams, assigning tasks, managing workloads, and monitoring performance.
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• Use project management tools (e.g., MS Project, Jira, Trello) to track milestones, tasks, and deliverables.
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• Ensure timely and accurate communication of project status, risks, and key decisions to stakeholders.
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• Risk Management & Problem-Solving
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• Identify potential risks and develop mitigation strategies early in the project lifecycle.
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• Proactively address challenges and resolve issues, escalations, and conflicts in a timely manner.
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• Utilize quantitative and qualitative data to inform decision-making and optimize project outcomes.
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• Budget & Resource Management
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• Oversee project budgets, including forecasting, tracking expenses, and reporting on variances.
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• Negotiate and coordinate contracts with vendors and third-party service providers where applicable.
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• Optimize resource allocation and capacity planning to deliver projects on time and within budget.
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• Stakeholder Engagement & Communication
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• Establish and maintain strong relationships with internal and external stakeholders.
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• Facilitate regular project status meetings, presentations, and executive briefings.
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• Manage change requests and ensure alignment on project scope, timelines, and costs.
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• Continuous Improvement
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• Conduct post-project reviews to identify lessons learned and best practices.
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• Share knowledge and mentor junior project managers, promoting consistent project management standards.
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• Stay up to date with industry trends, emerging technologies, and best practices.
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Required Skills & Qualifications

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• Technical & Professional Skills
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• Expert knowledge of project management methodologies (Agile, Waterfall, or hybrid).
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• Proficiency with project management software (e.g., MS Project, Smartsheet, Jira).
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• Familiarity with LLM platforms and agentic AI tools (e.g., Claude, GPT‑4, Gemini) and hands-on experience using next‑generation AI agent frameworks/tools to automate workflows, orchestrate multi-step tasks, and integrate with internal/external systems.
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• Strong analytical and problem-solving skills for complex project challenges.
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• Excellent written and verbal communication skills.
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• Leadership & Interpersonal Skills
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• Proven ability to lead cross-functional teams in a dynamic, fast-paced environment.
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• Outstanding facilitation, negotiation, and conflict resolution abilities.
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• Demonstrated success in managing competing priorities, deadlines, and budgets.
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• Industry Experience
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• 5–8 years years of progressive experience in project management, program management, infrastructure deployment, operations, or a related field within industries such as IT, Network Infrastructure, or Engineering .
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• Experience managing enterprise-level projects with multiple stakeholders and large budgets (e.g., $1M+).
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• Familiarity with regulatory requirements and compliance standards relevant to the specific industry (ISO27001, SOC2, etc.)
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Education & Certifications

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• Bachelor’s Degree in Business Administration, Management, Computer Science, Engineering, or a related field is required .
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• Master’s Degree in Business Administration (MBA) or a similar discipline is highly desirable .
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• Project Management Professional (PMP) or Certified Scrum Master (CSM) certification (or relevant certification) is strongly preferred .
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Additional Requirements

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• Ability to travel (up to 10–25%) to client sites or other company locations as needed.
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• Flexibility to work extended hours or weekends when project timelines require.
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• Strong commitment to fostering an inclusive, supportive, and collaborative work environment.
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Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

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• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
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• Dental provided through UHC
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• Nationwide Vision provided by UHC
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• Flexible Spending Account for Health & Dependent Care
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• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
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• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
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• Corporate Wellness Program provided by Goomi Group
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• Employee Assistance Program
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• Wellness Days
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• 401k Plan
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• Basic and Supplemental Life Insurance
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• Short Term & Long Term Disability
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• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
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• Tuition Reimbursement (available 6 months after start date, capped)
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• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
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• Paid Holidays
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• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
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