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Front Desk Intake Eligibility Specialist/Monroe (53576)

FurstStaffing

Front Desk Intake Eligibility Specialist provides front-line support to low-income households, greeting clients, processing eligibility applications, and handling phone inquiries. The role collaborates with community agencies and promotes energy assistance programs.

Key Responsibilities:

  • Greet clients warmly, creating a welcoming environment

  • Process applications to determine energy assistance eligibility

  • Answer incoming calls professionally

  • Collaborate with community agencies

  • Attend community events as needed

Qualifications:

  • Friendly, approachable demeanor with strong customer-focused attitude

  • Ability to work independently and take initiative

  • Willingness to help clients, coworkers, and community partners

  • Proficiency in computer and math skills

  • Outgoing personality

  • Previous non-profit experience is a plus

Benefits:

  • Health/dental/vision insurance

  • 401(k)

  • Paid time off

FSSTDAR

Vacancy posted 2 days ago
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