Product Manager

Product Manager

Makeship empowers influencers, creators, and brands of all sizes to develop and launch limited-edition products that matter to their fans. Leveraging our design, manufacturing, and marketing expertise, we work with our partners to bring their products to life through our community-powered crowdfunding platform. Each product is given a window of 21 days to be funded by the community before we produce and ship to fans worldwide. We put our brand behind every product and guarantee quality and ethical sourcing.

We're profitable, we have a three-year revenue growth of over 200%, ranking us 97th in 2024 and 86th on The Globe and Mail's Canada's Top Growing Companies of 2025 list. We are also excited to announce that Makeship has officially been Great Place to Work-Certified™ for 3 years in a row!

About the Role

During this exciting phase of our growth, you'll play a huge role in shaping our culture, our process, and the future of Makeship. Every day, you'll collaborate, learn more about the content creation space, and watch your work impact the company and the community!

We want this to be the best work experience of your life, so we'll pay you well, offer great benefits, invest deeply in your growth, and welcome you with our branded swag. You will also be joining one of Canada's fastest-growing start-ups!

What We Are Looking For

We're looking for a Product Manager to join our team and evolve the fan experience of our crowdfunding platform. You'll lead a cross-functional team to discover the most important problems to solve, rapidly validate the most impactful solutions, and deliver them in a way that drives meaningful impact for our customers and business. Working closely with product leadership and stakeholders across the organization, you will ensure there's tight alignment between our product vision, user needs, and business objectives.

Your Key Responsibilities

• Prioritize the problems to solve and solutions to test, ensuring we're creating value for creators and fans as efficiently and effectively as possible
• Contribute to product strategy for our platform, ensuring it aligns with company goals and customer needs
• Leverage qualitative and quantitative research to build a deep understanding of our creators and fans
• Partner with your design counterpart to rapidly test assumptions and validate solutions
• Lead a cross-functional team to deliver on our platform strategy, ensuring the team collaborates effectively towards their goals
• Identify and monitor key metrics to evaluate impact of product changes and monitor overall platform health
• Collaborate with stakeholders across the organization, ensuring their expertise is leveraged to develop the best possible product, and keeping them appraised of the team's direction and progress

What You Bring

• 3+ years of product management experience, ideally on a B2C product
• Experience using both qualitative and quantitative research to inform product decisions
• A track record of shipping impactful product improvements with a cross-functional team
• Strong prioritization skills and comfort making trade-offs with incomplete information
• Excellent stakeholder management and communication skills

Bonus

• Experience in e-commerce or crowdfunding
• Experience working in the creator economy
• Experience on a growth-focused team

Benefits & Perks

• Work remotely anywhere in Canada and/or access any of our hubs
• Health and dental benefits from day 1
• 4 weeks of paid vacation (including paid time off on your birthday)
• An additional 1 week of paid time off during the winter holidays
• Virtual & In-Person Social Events
• Annual Paid Volunteer Day Off
• 1:1 RRSP Matching Program Up to 3%
• $500 Pre-Tax Annual Health & Wellness Allowance
• $400 Pre-Tax Home Office Setup Allowance
• $65 Pre-Tax Monthly Phone Allowance
• Maternity and Parental Leave Top-Up Program
• Education Assistance Program
• Employee Referral Program
• Tenured Rewards Program

Salary Band: $100-125k CAD per annum. Individual salaries will be dependent on unique skills, experience, and qualifications.

Vacancy Status: Existing vacancy

At Makeship we are committed to fostering an environment that welcomes people of all backgrounds, experiences, and identities. We are passionate about building an equitable and inclusive culture for our unique and diverse team of employees which makes us Makeship. As an equal-opportunity employer, we value and embrace everyone's opinions and differences, and actively seek new Makeshippers who will work respectfully with our team, propelling our company and the community forward. If there are any accommodations we can provide to make your interview experience more accessible and inclusive, please let us know in your application.