Home Care Intake Specialist

POSITION SUMMARY: Responsible for the overall coordination of the referral and admissions process. Interacts closely with facility representatives, discharge planners and other agencies to facilitate the initiation of care. Hours: Sunday-Thursday 11:30am-8:00pm PST Essential Duties 1 year of Home Care Sales Required *** Provide explanation of the benefits to patients, families, and community contacts Assist with finding alternative services when patient is not a candidate for hospice Oversee scheduling of initial nursing assessment and admission Maintain admission packets and ensure that proper forms are available to admissions staff Knowledgeable in all Home Health and/or Hospice processes Assist community outreach representatives with marketing activities to promote relations with referral sources Assist with completion of admission paperwork as needed Adhere to work schedule and maintain good punctuality and attendance record Provide telephone and clerical support to other staff members as time allows Maintains accurate clinical records, keeping track of goals and progress of clients’ Abides by all regulations, policies, procedures and standards Perform other duties as assigned Performance Responsibilities Maintains positive internal and external customer service relationships Maintains open lines of communication Plans and organizes work effectively and ensures its completion Meets all productivity requirements Demonstrates team behavior and promotes a team-oriented environment Actively participates in continuous Quality Improvement, educational programs, and staff meetings Represents the organization professionally at all times Position Requirements & Competencies Be eighteen (18) years of age or older At least one (1) year experience in a homecare, hospice and/or healthcare related field preferred Ability to complete necessary documentation appropriately, legibly and timely Ability to handle stressful and delicate situations Interpersonal, verbal, and written communication skills necessary to complete job responsibilities Must have reliable transportation, current driver's license and appropriate automobile insurance; or ability to take public transportation WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: California applicants may be entitled to additional rights over their personal application. Prior to applying with Addus, please copy/paste the following in your browser to review our California privacy notice for employees and potential applicants: #J-18808-Ljbffr Addus HomeCare