Distribution Center Specialist

Job Title: Supply Center Specialist (Part-Time Hybrid)

Location: Collegeville, Pennsylvania 19426

Duration: 12 months (Possible Temp-Hire)

Pay Rate: $25.00/hr W2

Part-Time Role - will only work 20 hours weekly

This will be a Hybrid type role: Will need to be on site 3-4 days on site (3-5 hours daily if needed)

The schedule is very flexible and there are no fully set hours that they need to be on site

but will need to be on site at certain times based on certain shipments and other items at the site. The on-site person will train the new person on the shipment times and order times.

Position Summary:

• As a Supply Center Specialist, you will deliver a best-in-class customer experience within a scientific retail environment, supporting researchers and lab personnel by maintaining optimized product availability, merchandising standards, and efficient on-site operations.
• Serving as the primary point of contact for on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.

Essential Functions:

• The Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including:
• Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly.
• Oversee daily inventory management, including receiving, unpacking, restocking, rotating, and auditing stock to maintain optimal product mix and accuracy.
• Maintain merchandising and branding standards, ensuring the Supply Center is visually organized, compliant, and reflective of Thermo Fisher’s brand.
• Support growth initiatives by identifying new product opportunities and implementing on-site promotions, product shows, and customer engagement events.
• Collaborate with commercial teams to communicate customer feedback, customer trends, and competitive intelligence to drive business improvement and increase market share.
• Utilize internal systems (e.g., Supply Center Management System) to manage orders, monitor usage trends, and ensure accurate and timely replenishment.
• This role may also play a role in analyzing purchasing trends through Supply Center reporting to identify the above market share opportunities.
• Implement and assist with product shows, seminars, and other on-site promotional events tied to Supply Center
• Complete all required training
• Will perform other related duties as the need arises and/or assigned including training and onboarding of new Supply Center Service Representatives.

Education:

• Required - High school diploma required
• Desirable - Bachelor’s degree in Science, but not required