Senior Director, IT Service Desk — Strategic Incident & Ops Lead
Jobleads-US
GLS is seeking a Senior Director of IT Service Desk to lead Level 1/2 teams and oversee incident management, service delivery, and vendor partnerships. The role drives ITIL maturity, manages security concerns, and coordinates with product management to reduce production issues.
The position requires a bachelor’s degree, 10+ years of leadership in IT Infrastructure, cloud/SaaS experience, and strong communication skills.
#J-18808-Ljbffr Jobleads-USVacancy posted 10 hours ago
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