Sergeant

At BPG, we are committed to building strong teams across Chicago and surrounding areas through structure, accountability, and opportunity. Opportunities across multiple locations and site types Leadership pathways into supervisory roles Ongoing training and certification support Exposure to residential, commercial, healthcare, and special event security We are always looking for new members to join our team. Our combination of core values, benefits, and team culture makes Benford Protection Group one of the best security companies in the Chicagoland area. We continue to expand our footprint throughout the region, creating new opportunities for those ready to grow with us. Qualifications At least 21 years of age High School Diploma or GED Be able to pass a background check & drug test Detail-Oriented Professional appearance Illinois Security Job Requirements To be considered, candidates should have: Valid PERC Card Valid Driver’s License FOID Card (for armed positions) 20-Hour Unarmed Security Certificate 40-Hour Armed Security Certificate (if applicable) The Sergeant will supervise and coordinate the delivery of quality services to an assigned customer. Act as a liaison between Operations Management, Account Managers, and security personnel. Supervise staff on assigned site/s, provide coaching, recognition and discipline within approved empowerment range. This position requires knowledge and understanding of daily operations and BPG’s policies and procedures. General Duties Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, uniform, scheduling, and on-site training). Ensures quality of service and contract compliance by regularly inspecting security personnel assigned to his/her site. Enforces BPG’s policies as outlined in the Employee handbook, bulletins, and post orders. Met all contractual scheduled hours with a minimum of unbilled overtime. Assists with the communication of policies, company announcements and job openings. Make recommendations for positive and negative personnel actions for those under his/her direct supervision. Provides the basis of a great place to work by treating staff with respect. Helps Account or Operations Manager identify, meet and exceed the needs of the customer. Implement security and safety improvements that benefit the company’s assets, visitors, tenants and employees as directed by the Director of Security. Develops and maintains positive relations with tenants, contractors, local law enforcement, community and groups or associations that benefit the company. Performs other related duties as assigned. The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee’s normal line of work. Minimum Qualifications A high school diploma or G.E.D. test certificate required A valid driver’s license Experience in the military, criminal justice, or law enforcement is an asset 18 years of age at the time of application submission. Knowledge, Skills, Abilities, and Other Characteristics Ability to assess and evaluate situations effectively. Ability to identify critical issues quickly and accurately. Ability to provide relevant feedback and information necessary for improving efficiency. Ability to audit and edit daily/weekly reports and forms. Must maintain strict professionalism and confidentiality in dealing with sensitive information. Must be able to multi-task. Ability to effectively understand and communicate in English (verbally and in writing). Highly accountable, reliable, and prompt, with a strong work ethic. Must display exceptional customer service and communication skills. Remain flexible to ever changing environments; adapt well to different situations. Ability to maintain satisfactory attendance and punctuality standard. Neat and professional appearance. Must be able to handle the pressure of working with high volume general public Demonstrates proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job‑related selection or promotional criteria. Physical Requirements This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements. Ability to sit at a desk for a large portion of the day. May require periods of walking throughout the facility. Ability to effectively operate and utilize a computer. Must be able to work longer hours based on departmental needs. Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Climb stairs, ramps, or ladders occasionally during shift. Occasionally bend/twist at waist/knees/neck to perform various duties. Occasionally lift or carry up to 40 pounds. Run as needed. Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks. Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination. Work in various environments including adverse outdoor conditions such as cold, rain or heat. Constant mental alertness and attention to detail required while setting priorities and following up on assignments. Hiring Requirements Clean Driving Record Valid 20-hour/40-hour security training certificate Pass a pre-employment drug screen and background check Must be able to work standard hours including weekends and/or evenings and/or Holidays #J-18808-Ljbffr Benford-Protection-Group