General Manager - Kitchen Remodeling

Benefits 401(k) 401(k) matching Company car Paid time off Training & development If you are looking to join a growing team making a difference and be in a leadership role - this is that opportunity. Critical Abilities Experience in the construction or remodeling/design business Business Management experience and acumen Operational Management and Team Leadership strength Kitchen Tune-Up is seeking a qualified Operation and General Manager for the Fox Valley area to lead a team offering 1-5 day kitchen updates in multiple locations including Appleton, Green Bay, Oshkosh and the surrounding communities. This is a leadership role in a small business where adaptability, flexibility, and willingness are key. You will work with others who have a wide array of experience and abilities but are focused on one goal - delivering thrilling experiences to customers . While we do this - we create a great place to work and share in the profits. Due to the nature of the role and the differing abilities of candidates - you will be asked about each of three different areas: installation (knowledge of or experience with), sales, and project/operational management. It is highly likely the candidate will do some of these roles for a short time and transition to their individual strength(s) while hiring others to fill gaps. Overview of Key Roles The General Manager oversees the company’s operations, sales and marketing initiatives to grow the business that is consistent with the company’s overall strategic goals and objectives; both short-term and long-term. General Manager Job Responsibilities Conduct the business within the bounds of policies and procedures including participation in Kitchen Tune-Up franchisee obligations. Plan, organize, direct and coordinate sales, and marketing, and operational activities for the assigned region. Communicate and coordinate with other local teams, franchise leads, and business leaders. Conduct ongoing market/environmental analysis of both current and potential customers. Work with and develop account-based businesses, such as interior designers, contractors, partners, and real estate firms/agents. Preparation of annual budgeting and sales operational forecasting monthly. Generate sales revenue and profits to meet or exceed budget expectations. Coordinate sales activities with the team, partners, subcontractors, and other franchisees. Ensure staff employee engagement results are positive and take steps to improve employee engagement, performance management. Where applicable, responsible for office operations including; leasing, office decor; location to ensure employee retention. Provides mid-year and annual performance reviews, sets performance targets, establishes with employees, employee development programs and ensures managers reporting to them are doing the same for their direct reports. Provides monthly reports to communicate to the team the performance and also for upper management oversight purposes. Responsible for researching, analyzing, and planning for marketing company personnel, organizational structure, and technical resources. Perform Financial Analysis and Reporting Guidance on a Monthly basis. To provide commercial & technical support, project management, planning and controlling (business, financial and strategic) within corporate strategies, policies and guidelines with the objective of enhancing profitability & cost-effectiveness of projects. Advise sales/projects/business teams with regards to sales proposals, contract and quotations in order to ensure accuracy and timeliness of inputs. Project Management Job Responsibilities Develops strong working relationships with team members and fosters the development of cross-functional teamwork in order to ensure high quality and timely delivery of construction, remodeling and development related services, activities, and support. Directs, motivates, and manages project work. Ensures efficient use of resources to meet the sub-contractor deliverables. Assists in managing the planning, development and/or construction process for all new telecommunications facilities and modification projects to existing facilities. Responsible for questioning and challenging ambiguous responsibilities and tasks and manages conflicts to an early resolution or escalates any unresolved issues to the upper level Project Managers. Project Scheduling: Creates work breakdown structures, develops and updates project schedules/plans with actual and forecasted deliverable, and manages deviations from plan with help from the upper level Project Managers. Monitors actual project progress, compares to baseline, and reports progress against schedule. Project Status: Attends Management and Development project team meetings as required to keep the project team informed about the progress of the project. Ensures required review of all project documentation and approvals according to company standards and processes. Risk Management: Identifies risks in projects and applies techniques to assess and mitigate the risks using the help and support from the upper level Project Managers and project sponsors. Forecasts the impacts on schedule of proposed changes and reports impact to project team, sponsor, and other Project Managers. Follows appropriate procedure to elevate potential issues to achieve resolution. Education and Experience – All Positions Must have some experience in the construction or remodeling business Bachelor’s degree in marketing, sales, business or related field, or equivalent experience; MBA preferred. Minimum of 5 years industry experience and 3 years management experience. Computer skills, with working knowledge of the primary Microsoft Office programs. Ability to travel frequently to customer locations. Ability to successfully pass a background check, including a clean driving record, and other pre-employment screening. Competencies – All Positions Sufficient industry and technical knowledge to communicate effectively with a variety of industry groups. Strong understanding of customer and market dynamics and requirements. Strong business management skills and business growth mindset. Some knowledge of the remodeling and cabinet industry. Ability to lead a team of employees and/or sub-contractors. A strong customer focus; commitment to delivering quality solutions and maintaining effective customer relationships. Motivation necessary for achieving or surpassing objectives; passion for improving delivery of services with a commitment to continuous improvement. Ability to work both independently and as a team player. Must be customer service oriented and have good interpersonal skills. Excellent managerial skills to build a well-functioning team. Good understanding of profitability. Innovative thinking to improve process where needed. Ability to build good working relationships with the field and all internal departments Self-starter/self-motivated; driven to exceed established goals. Resilient – handles stress and rejection without reaction. Exceptional presentation skills, written and verbal skills and equally strong listening skills. Computer skills to include Microsoft Office Products - PowerPoint, Excel, Word and Outlook. #J-18808-Ljbffr