Special Events Staff

Job Description

Job Description

• LocationMylan Park Aquatics & Track Center, 1847 Fitness Wy, Morgantown, WV, 26501, United States
• Base Pay: $15.00/hr
• Job CategoryMylan Park Aquatics & Track Center
• IndustryRecreational Programs, Fitness Programs, Sports Camps, Special Events
• Employee TypePT Non-Exempt

Description

Special Events Staff

The Special Event Staff are responsible for assisting with the preparation, execution, and breakdown of events hosted at Mylan Park/Peak Health Aquatics Center. This position helps ensure events operate smoothly, facilities remain safe and presentable, and guests, participants, vendors, and spectators receive a positive experience. Special Event Staff may support special community events, sporting events, swim meets, tournaments, private rentals, and other facility activities as assigned.

This is a flexible, event-based position requiring a customer-focused attitude, reliability, teamwork, and the ability to adapt to the changing needs of each event.

Essential Duties and Responsibilities

Event Setup and Breakdown

• Assist with setting up and removing tables, chairs, signage, barriers, equipment, and other event materials.

• Prepare event spaces according to established layouts and event specifications.

• Assist with returning facilities and equipment to their proper condition following events.

• Maintain clean, organized, and presentable event spaces before, during, and after events.

Event Operations

• Support the day-to-day operations of sporting events, swim meets, tournaments, special events, and facility rentals.

• Assist with event check-in, registration, ticketing, admissions, crowd flow, and guest direction as assigned.

• Help monitor event areas and ensure guests follow facility rules, posted guidelines, and event procedures.

• Communicate event needs, concerns, and operational issues to the designated supervisor.

• Assist event organizers, vendors, officials, coaches, athletes, and participants as needed.

Guest Services

• Provide friendly, professional, and courteous customer service to guests and event participants.

• Answer general questions and direct guests to appropriate locations, amenities, and event areas.

• Help resolve routine guest concerns and promptly refer complaints or escalated issues to a supervisor.

• Represent Mylan Park, Peak Health Aquatics, and Eastern Sports Management in a positive and professional manner.

Facility Safety and Cleanliness

• Help maintain safe and orderly conditions throughout event spaces, spectator areas, and other assigned locations.

• Identify and promptly report spills, damaged equipment, safety hazards, and facility concerns.

• Follow established emergency procedures and promptly notify a supervisor of incidents or emergencies.

• Assist with general cleaning and upkeep of event areas throughout the shift.

• Follow all facility policies, safety requirements, and applicable procedures.

Teamwork and Communication

• Work collaboratively with facility leadership, event coordinators, operations staff, and other event personnel.

• Attend required event briefings and follow instructions provided by the event supervisor.

• Arrive on time, be prepared to work assigned shifts, and communicate scheduling conflicts as early as possible.

• Perform other duties as assigned to support successful facility and event operations.

Qualifications

• Previous experience in customer service, event operations, recreation, athletics, or hospitality is preferred but not required.

• Strong communication and interpersonal skills.

• Ability to work effectively in a team-oriented, fast-paced environment.

• Dependable, punctual, professional, and attentive to detail.

• Ability to follow instructions, prioritize tasks, and respond appropriately to changing event needs.