Patient Care Coordinator (3560)
Birmingham Heart Clinic
Patient Care Coordinator
US Heart and Vascular is in need of a Full-time Patient Care Coordinator to join our team at Orion Medical in Houston, TX.
Collaborates with clinical team members, patients, and families to facilitate unmet healthcare needs within the context of the Patient Centered Medical Home (PCMH) model. Provides administrative, quality, and care coordination support to providers, leadership, and support staff while ensuring compliance with regulatory and organizational standards within the Nucleaer and Ultrasound Departments.
Responsibilities:
- Assists in promoting and implementing PCMH initiatives.
- Participates in leadership, staff, and other quality improvement meetings to educate staff and facilitate participation in PCMH initiatives.
- Coordinates preventative healthcare measures and healthcare maintenance for defined patient populations.
- Manages insurance company correspondence regarding patient care.
- Identifies and tracks patients in need of follow-up and other testing for chronic disease management in collaboration with providers.
- Follow up on missed appointments for defined patient populations.
- Provides patient education for disease management and assists providers with lab and diagnostic study follow-up.
- Organizes and facilitates care planning for defined patients
- Builds and maintains relationships with specialists and other medical services.
- Follow up on outstanding referrals.
- Assists patients with potential barriers to specialty care.
- Maintains a safe workplace by following established safety protocols, reporting hazards, and participating in required safety training.
- Fosters a team-oriented environment by encouraging cooperation, providing support, and resolving conflicts constructively.
- Performs other duties as assigned
Requirements:
- High School diploma or GED from an accredited institution.
- Two (2) years of experience in case management, social work, or other closely related health care fields.
- Current valid state driver's license and required minimum auto insurance coverage.
- Cardiology practice experience preferred but not required.
Comprehensive benefits package
Monday-Friday schedule
CME allowance
Birmingham Heart Clinic$15 - $17 per hour
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