Community Partnerships Coordinator

Job Description

Job Description

Who We Are

Dermalogica stands tall as a beacon in the professional skincare realm, winning the trust of skin therapists across the globe. As a shining gem in the crown of the Unilever Prestige family, our commitment isn't just to nurture skin, but also to redefine industry standards with revolutionary skincare innovations. With a commitment to innovation, sustainability, and excellence, Dermalogica has been at the forefront of the skincare industry for over three decades. Bolstered by our International Dermal Institute – the apex of post-graduate skin and body therapy training – we are on an exhilarating journey of expansion. And you could be a part of this adventure!

The challenge is to build on the legacy of our brand, our experienced team and our industry leading education to deliver profitable growth. One of the key elements for our success, and critical for our growth, is bringing in the right people to join our team. We invite you to come and make a difference and grow your career with the global leader in skin care.

As the Community Partnerships Coordinator , you help grow and activate Dermalogica PRO’s community of advocates, contributing to the overall growth of Dermalogica’s Earned Media Value (EMV). You’ll source new advocates and move the roster through its full lifecycle: onboarding, nurturing active members, re-engaging those who’ve gone quiet, and running the gifting and seeding that keeps them posting. From outreach and relationship-building to gifting logistics and trend research, you play a pivotal role in driving authentic engagement and awareness across the professional community, ultimately scaling EMV.

What You’ll Do

• Source and identify Professional Skin Care Providers and creators who align with the brand’s values and target audience, building authentic relationships that drive Earned Media Value (EMV) growth.
• Onboard new advocates into the program with welcome communications, assets, and clear expectations, so they begin contributing quickly.
• Manage organic and paid advocate partnerships end-to-end: source and recruit paid partners, track paid advocate deliverables and performance against EMV goals.
• Move the advocate roster through its lifecycle: nurturing active members, deepening relationships, and re-engaging lapsed advocates to sustain consistent organic engagement.
• Run gifting and seeding: manage shipping logistics for community gifting, sampling, and giveaways, including coordinating shipments, tracking deliveries, timing distribution to campaigns, and maintaining an accurate, up-to-date seeding list.
• Maintain clear tiering across organic and paid advocates so each receives the right level of investment, support, and expectations.
• Serve as the day-to-day owner of community campaign execution, fully understanding each campaign's goals and messaging (set by the Senior Manager) and rolling it out to the advocate roster through clear briefs and activation.
• Track campaign participation and momentum across the community, making sure advocates deliver on time and surfacing results to the Senior Manager, Earned Social.
• Maintain advocate records and tier lists, and research emerging trends, influencer strategies, and competitor activity to shape outreach, using CreatorIQ, Dash Hudson, or similar platforms.
• Track and analyze all advocate campaigns and community activity against Earned Media Value (EMV) goals, using the data to optimize discovery, nurturing, and activation, and keep the program on target.

Key Collaborators:

• Senior Manager, Earned Social
• Manager, Community
• Community Engagement Coordinator
• Manager, Social & Content
• Consumer Community & Organic Social Teams
• Paid Partnerships Team

What You’ll Bring

• At least 1–2 years’ experience in a community management, social media, or influencer marketing role.
• Demonstrated experience growing and retaining social communities; affinity for the professional skincare audience strongly preferred.
• Ability to manage multiple projects simultaneously within a fast-paced environment, with a high degree of independence and resilience.
• Strong interpersonal skills; flexible and adaptable to change.
• Proactive self-starter with a high degree of initiative and independent thinking.
• Strong project management skills; ability to think critically and creatively.
• Analytical, passionate, and innovative, with comfort using data to guide outreach.
• Strong written and verbal communication skills.
• Ability to work effectively within a team; resourceful, creative problem solver.
• Positive attitude with an excitement for learning and openness to new experiences and challenges.
• Bachelor’s degree in marketing preferred.
• Proficient use of CreatorIQ, Dash Hudson, and other social and influencer marketing platforms

What We Offer

• Competitive Compensation
• Medical, Dental, Vision Insurance
• Paid Time Off
• Monthly Product Allowances
• Annual Fitness Reimbursement
• 401(k) plus company matching
• Life/Accident/Disability insurance
• Wellness programs
• Paid family leave
• Domestic partner benefits
• Education/training programs
• Thrive in a hybrid work environment (3 days in office)

The expected base salary for this position is $24-26/hr. The exact base pay rate is determined by various factors including experience, skills, education, geographic location, and budget. This role is eligible for participation in our company bonus plan, rewarding personal performance and company results.

Why Join Us?

• A Legacy of Success: Dermalogica is the preferred choice of Skin Therapists worldwide, renowned for our exceptional skincare line and industry-leading postgraduate education. We have a record of achievement and are committed to building upon our brand's legacy.
• Entrepreneurial Spirit and Innovation: At Dermalogica, we foster an entrepreneurial spirit and encourage our employees to bring their best ideas to the table. You'll have the opportunity to make a difference and contribute to our success by implementing innovative solutions that reach skincare professionals and consumers.
• Backed by Unilever: In 2015, Dermalogica became part of the Unilever family, one of the world's largest and most successful consumer goods companies. While operating as an independent business, we now have access to cutting-edge capabilities and resources, empowering us to win in our markets.

Ready to make a meaningful impact and advance your career with a global brand revolutionizing the skincare industry? Apply now and complete your online application. Rest assured, all applications will be thoughtfully reviewed, and our HR team will contact you if your skills align with the position.

Dermalogica is an equal opportunity employer committed to fostering an inclusive culture where all employees are valued, supported, and empowered to succeed.