Houseperson

Job Description

Job Description

Join our team at the Grand Naniloa Hotel Hilo, a DoubleTree by Hilton, where you'll play a crucial role in ensuring our guests enjoy a pristine and welcoming environment. As a Houseperson in our hospitality family, you'll have the opportunity to make a tangible impact by maintaining and enhancing the cleanliness and order of our public spaces. You'll support our room cleaners with tasks like moving heavy items and restocking supplies, ensuring smooth operations and guest satisfaction.

Your responsibilities include cleaning lobbies and hallways, stocking linen carts, and delivering requested items to guest rooms. This role is ideal for someone who thrives in a hands-on environment and takes pride in their work. We offer a supportive team atmosphere, opportunities for professional growth, and the chance to be part of a brand committed to excellence and innovation. If you're ready to contribute to a memorable guest experience, we'd love to hear from you. Compensation:

$16.50 - $17 hourly

Responsibilities:

• Maintain the cleanliness and orderliness of public spaces, ensuring guests always feel welcomed and comfortable.
• Support room attendants by efficiently moving and organizing heavy items, fostering a seamless cleaning process.
• Restock linen carts and supplies promptly, so our team can focus on delivering exceptional service.
• Respond swiftly to guest requests, delivering items to rooms with a friendly and professional demeanor.
• Collaborate with team members to identify areas for improvement, contributing to a culture of continuous enhancement.
• Conduct regular inspections of common areas to ensure adherence to our high cleanliness standards.
• Assist in setting up and breaking down event spaces, ensuring each event runs smoothly and efficiently.

Qualifications:

• Physical Strength: Must be able to stand for long periods, bend down, and lift heavy weights up to 50–75 pounds.
• Schedule: Often requires working flexible shifts, including early mornings, late nights, weekends, and holidays.
• Skills: Basic communication skills and a helpful, friendly attitude toward hotel guests.

About Company

Located on the coastline of Hilo Bay, the Grand Naniloa Hilo, a DoubleTree by Hilton, is 30 miles from Hawaii Volcanoes National Park. All rooms have free WiFi.

Guest rooms offer garden, ocean, or harbor views of Hilo Bay, Hamakua Coast, or Hilo Harbor. Each room is equipped with a flat-screen TV and a refrigerator, and bathrooms are finished with German limestone. Suites boast a kitchenette.

The Grand Naniloa Hilo, a DoubleTree by Hilton, features an outdoor swimming pool and a sundeck. The Naniloa Golf Course, located within the hotel grounds and adjacent to the Grand Naniloa Hotel, offers a free round of golf daily to guests.