Senior Desktop Support Lead - Remote Options
Capriotti's Support Center
Bowie, MD
- Remote job
The Chronicle of Higher Education, Inc. is seeking a Desktop Support Lead to provide Tier II desktop support, guide a team, and assist in daily operations. The role focuses on troubleshooting complex issues, managing incidents, provisioning, and maintaining desktop environments for a large academic IT setting. Responsibilities include supporting Windows and Mac OS, Office 365, VPN, and virtualization, while ensuring SLAs are met and documentation is up to date. #J-18808-Ljbffr Capriotti's Support Center
Vacancy posted 3 days ago
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