Fine Dining Host/Hostess| Part Time | The St. Anthony, A Luxury Collection Hotel
Crescent Hotels & Resorts LLC
Job Description
Job Description
Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:
- Highly competitive wages
- An exceptional benefit plan for eligible associates & your family members
- 401K matching program for eligible associates
- Flexible scheduling to allow you to focus on what is important to you
- Discounts with our Crescent & Marriott managed properties in North America for you & your family members
- Discounted Parking
- Daily Associate Meals
The Fine Dining Host/Hostess is the first point of contact for our guests and plays a vital role in setting the tone for an exceptional dining experience. This position is responsible for warmly welcoming and graciously escorting guests to their tables, managing reservations and seating flow, and supporting the seamless and refined operation of the dining room. In alignment with our brand’s luxury standards and service expectations, the Host/Hostess upholds the highest levels of professionalism, attention to detail, and consistency to ensure every guest enjoys a memorable and elevated dining experience.
What will you be doing?
Guest Reception & Seating:
- Welcome guests with warmth and professionalism, ensuring a refined first impression. Escort guests to their tables with poise, present menus, and provide an overview of the dining experience.
Reservation & Communication Management:
- Manage reservations and guest preferences with precision and discretion, maintaining accurate notes in the reservation and communication logs to ensure smooth coordination between shifts and management.
Dining Room Presentation:
- Ensure the dining room is impeccably set and maintained throughout service, upholding fine dining standards of cleanliness, order, and ambiance.
Guest Relations:
- Anticipate guest needs, respond promptly to inquiries, and communicate any special requests or dietary preferences to the service team to ensure a flawless dining experience.
Collaboration:
- Work closely with servers, sommeliers, and management to maintain a cohesive and elegant service flow throughout the dining room.
Professional Standards:
- Maintain punctual and consistent attendance, and perform additional duties as requested to support the restaurant’s overall success.
What is required?
- Exceptional verbal communication and interpersonal skills, with the ability to engage confidently and courteously with guests in a fine dining environment.
- Must have the ability to communicate in English.
- Professional demeanor and polished appearance in accordance with luxury service standards.
- Ability to multitask and remain composed under pressure while maintaining a calm, gracious presence.
- Keen attention to detail with a strong sense of hospitality and guest anticipation.
- Capacity to collaborate effectively with team members and demonstrate flexibility in a dynamic service setting.
- Knowledge of fine dining etiquette, table settings, and menu presentation preferred.
- Ability to handle guest concerns with discretion, empathy, and a solution-oriented mindset.
- Self-starting personality with an even disposition.
- Must be able to withstand prolonged periods of standing and/or walking.
- Ability to lift at least 30 lbs.
- Previous restaurant/hotel experience preferred.
- Must be willing to “pitch-in” and help co- workers when needed and be a team player.
- Commitment to teamwork and maintaining the highest level of service etiquette and presentation
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