Technician

COMPANY DESCRIPTION

Charter Research is a highly experienced and quickly growing clinical research company, based in Florida and Illinois , that is looking to add to our team to help us fulfill our mission of discovering future medicines. Our company is privately owned and prides itself on providing exceptional patient experience to our participants, as well as offering agile recruitment strategies to our sponsors. Above all, we are a team, and we are seeking the right team member to add to our foundation in Orlando .

POSITION OVERVIEW

The Psychometric Rater is responsible for administering and interpreting quantitative and qualitative tests to measure neurological and psychological variables related to various diseases. Team Members in this role are responsible for managing the psychometric rating aspects of clinical trials, following study-specific protocol requirements, and communicating with clinical staff, study sponsors, and patients to perform these important tests, the results of which often determine patient eligibility in clinical trials and/or serve as the primary endpoint of those clinical trials.

RESPONSIBILITIES

1. Meet with patients and caregivers, conduct a variety of cognitive psychometric rating scales for clinical trials, and calculate and utilize ratings scale results as appropriate to determine protocol eligibility.
2. Actively works to maintain consistency and efficacy in the performance of ratings; improves rating accuracy and performance through continued education, collaboration with team, and implementation of feedback.
3. Calmly and professionally manage conversations with patients who become upset or frustrated during the rating process, while simultaneously collecting accurate data.
4. Ensure patient safety by responding appropriately to any potential for harm to self or others that is identified through the evaluations performed.
5. Maintain source documentation in accordance with ALCOA-C standards and complete all monitor and sponsor queries in a timely manner.
6. Effectively communicates issues related to ratings with the clinical team, sponsor, CRO, monitors, auditors, and /or central ratings groups.
7. Identify potential problems or inconsistencies and collaborate with others to take action as appropriate.
8. Maintain a One Team approach to trial success. To maintain healthy patient flow and ensure the success of all trials, team members may be temporarily reassigned to patient engagement or clinic responsibilities, as appropriate. This flexibility is essential to meeting our contractual obligations and ensuring a seamless experience for all trial participants.
9. Perform additional duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

1. Strong critical thinking skills, detail oriented, and highly organized.
2. Ability to communicate clearly and effectively (written and verbal).
3. Excellent interpersonal and customer service skills.
4. Demonstrated ability to work well within a team.
5. Skilled in mental health assessment and wellness.

QUALIFICATIONS

Education

1. Masters degree, preferably in psychology, mental health, counseling, or related field required.
2. Licensed Mental Health Counselor (LMHC), Licensed Clinical Social Worker (LCSW), or Licensed Professional Counselor (LPC), or equivalent preferred.

Experience

1. Preferably one year of experience in psychometry or a field that includes patient assessments (such as psychology), or another relevant role.
2. Rater Qualification Certificates (from Bracket, Medavante, or similar) preferred.
3. Knowledge, familiarity, and experience performing a variety of rating scales is preferred. Examples include the ADAS-Cog, ADCS-ADL, CDR, CGI, C-SSRS, FAQ, FCSRT, GDS, MDS-UPDRS, MoCA, MMSE, RAVLT, RBANS, SLUMS, WAIS-IV, and WOMAC.

Language

Fluent in both English and Spanish required.

Physical Requirements

1. Prolonged periods of sitting at a desk and working on a computer.
2. Must be able to lift up to 15 pounds at times.

Charter Research provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.