Technical Support Analyst II - Escalations & Desktop

Automatic Data Processing

Whitefish Credit Union in Missoula, MT is seeking a Technical Support Analyst II to act as the primary contact for IT service desk support, handling requests and documenting processes. The role supports desktop hardware, performs on-site or remote diagnostics, and escalates complex issues to Tier 3 as needed.

You will collaborate with cross-functional teams, maintain user accounts, assist in network and server support, and contribute to knowledge base and SOPs while delivering exceptional

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Vacancy posted 3 days ago

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