Account Manager

Account Manager Country/Region: US Location: Farmington Hills, MI, US, 48331 Req ID 89744 | Gbl Elec HQ - Farmington Hills, United States Capri USA Group, Inc. Job Description About the Team The Sales and Account Management team serves as the primary commercial interface between the company and its automotive customers. The team works closely with Purchasing, Engineering, Supply Chain, Manufacturing, Quality, and Finance to support existing programs while driving future growth opportunities. With a strong focus on customer satisfaction, profitability, and strategic partnerships, the team plays a critical role in delivering business success across key automotive accounts. Team members contribute to both day-to-day customer support and long-term business development initiatives within a fast-paced automotive environment. What you can look forward to as Key Account Manager (m/f/d): Serve as the primary point of contact for assigned OEM and automotive customer accounts. Build and maintain strong relationships with Purchasing, Engineering, and Supply Chain teams to ensure customer satisfaction. Identify and pursue new business opportunities while supporting RFQs, quotations, contract negotiations, and commercial agreements. Lead pricing discussions and commercial negotiations to achieve revenue, profitability, and growth objectives. Coordinate cross-functional teams including Engineering, Quality, Manufacturing, Supply Chain, and Finance to support customer programs. Support new product launches and ongoing production programs while resolving customer concerns and escalations. Develop and execute annual account plans, monitor customer scorecards, and track key business performance metrics. Provide market intelligence, competitive analysis, and insights into future vehicle platforms and customer strategies. Your Profile as Key Account Manager (m/f/d): Bachelor's degree in Business Administration, Engineering, Marketing, or a related field. 5-7+ years of experience in automotive sales, account management, or business development. Experience working with OEM customers such as GM, Ford, Stellantis, or other global automotive manufacturers. Prior experience within a Tier 1 automotive supplier environment preferred. Strong knowledge of automotive program management, commercial negotiations, and contract management. Proven ability to develop customer relationships, drive strategic sales plans, and manage account profitability. Proficiency with SAP and Microsoft Office applications. Excellent communication, presentation, negotiation, and cross-functional leadership skills. What We Offer: A supportive collaborative team environment Annual Incentive Plan Paid Vacation Personal Time 401k Plan Health Care Benefits Paid Holidays A strong diversity culture Supportive Employee Groups and community outreach activities Quality Statement All employees are expected to adhere to and promote ZF’s commitment to quality, ensuring a culture of continuous improvement and zero defects in all aspects of their role. Contact Gabriela Palacio View email address on click.appcast.io DIVERSITY COMMITMENT: Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice. With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility. Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and is in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affimative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company? At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility. #J-18808-Ljbffr