Technical Trainer

Job Summary/Purpose The training specialist will work with field personnel to understand and analyze performance needs to determine appropriate training solutions. Provide safety, operations and maintenance training services to Power Generation personnel and solicit and respond to trainee needs. Training services include development of training courses, teaching courses, communicating with customers to define and prioritize their needs, and developing plans and initiatives to meet customers' needs. Responsible for the administration of all phases A.D.D.I.E. in the Systematic Approach to Training (SAT) process. Job Title and Work Location Job Title: Sr, Tech Training Specialist Work Place Flexibility: Onsite Legal Entity: Entergy Services, LLC Job Duties/Responsibilities Work with customers to determine needs and priorities and develop plans and initiatives to meet customer needs related to maintenance, and other technical training for the Power Generation organization. Research and analyze operational, maintenance, and other technical training needs through surveys, interviews with employees, focus groups, or consultations with managers, instructors, or customer representatives. Conduct needs and performance analysis to develop the basis for new curriculum development or updating existing curricula for Power Generation operations, maintenance, and other technical personnel. Develop and edit classroom training materials and provide input into overall training content to meet training needs. Solicit and respond to feedback regarding content, delivery, training department processes, etc. Oversee, schedule, deliver, teach and/or facilitate multi-skilled training courses, including control room simulator training on CCCT, operating fundamentals of CCCT, instrumentation, electrical, and mechanical maintenance practices. Apply evaluation models (such as Kirkpatrick) to ensure training effectiveness and determine future delivery methods. Develop or update training courses and certification processes for new and existing operations, maintenance, and other technical personnel in Power Generation. Apply ADDIE or other development models for course development and maintain course history information. Obtain technical reviews from content owners and ensure accuracy of revisions to provide high-quality technical materials. Collaborate with business partners to review and update Training Procedures, Operating Procedures, Maintenance Procedures, and other documents; develop and manage a technical documentation plan for each project. Participate in continuous improvement of technical writing processes and systems to ensure quality, compliance, and reliability of technical publications. Work with minimal supervision to complete work on schedule and within budget. Minimum Requirements Education High school diploma required, or equivalent. Desired Associate degree in Process Technology. Experience Multi Skilled Tech Training Specialist : 6+ years of power generation or related industry experience with ability to deliver, produce and develop training materials without a degree, or 5+ years with a degree. Multi Skilled Tech Training Specialist, Sr : 8+ years with or without a degree (5+ years with a degree). Multi Skilled Tech Training Specialist, Sr Staff : 12+ years with or without a degree (5+ years with a degree). Knowledge, Skills and Abilities Ability to travel up to 75% to support field locations in Texas, Arkansas, Mississippi, and Louisiana. Effective communication across various mediums and styles; strong interpersonal skills; ability to integrate into diverse teams. Working knowledge of or ability to learn LMS and SharePoint. Operations Skills: Knowledge of Combustion Turbine and associated auxiliaries, generator and related equipment, CCCT knowledge, and understanding steam properties related to Power Generation. Familiarity with Adobe suite products and content management is preferred. Maintenance Skills – in one of these disciplines in addition to Operations: Instrumentation and Controls or Electrical or Mechanical ; experience with installation, calibration, troubleshooting, and documentation is desired. Welding skills are highly desired for mechanical track. Ability to write operating procedures, technical manuals, and product documentation is desired. Certificates, licenses, etc. None specified as required. Other Primary Location: Louisiana - West Monroe, LA Job Function: Corporate FLSA Status: Professional Union description/code: NON BARGAINING UNIT Number of Openings: 1 Req ID: 123719 Travel Percentage: 25% to 50% An Equal Opportunity Employer, Minority/Female/Disability/Vets. EEO statements are included below as required by law. EEO and Accessibility The Entergy System of Companies provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or protected veteran status, in accordance with applicable laws. We comply with laws governing non-discrimination in employment in every location. We prohibit harassment based on protected characteristics. Reasonable accommodations for online applicants are available during the recruiting process. If you need an accommodation, contact HR. Working Conditions Entergy expects employees to be available to work additional hours, in alternate locations, and/or to perform duties during storms, outages, or emergencies. Exempt employees may not be paid overtime for such duties. #J-18808-Ljbffr