Senior Project Manager

By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business.

Job Summary

Manages all aspects of a project from initiation to planning, execution, occupancy and closeout.

Works directly with customer to clarify project requirements and expectations.

Analyzes and proposes solutions, assess risks, and tracks/ communicates project milestones through project process to make sure customer remains informed and is happy with their new office space. Works efficiently with internal team (Acct Managers, Design, Acct Coordinators) as well as external project team (Architect, GC, Electrician, Data Vendors, etc.) and install partners to ensure project runs smoothly from inception to completion.

Essential Duties and Responsibilities Including but not limited to:

• Oversees project implementation and execution through the completion of office build out.
• Defines project scope by working with client and internal team to establish project specific goals that meet client needs and ensure project success.
• Ensures project scope and specific deliverables are understood by all parties involved and maintained through to project completion.
• Develop detailed project schedule, based on product lead times, construction timeline and/or client needs.
• Publish project schedule to external and internal team, and track progress on a regular basis.
• Manage project performance against goals, objectives, schedule and milestones.
• Identifies and reports variances from schedule, then drives corrective actions to maintain critical path.
• Attends weekly OAC (Owner, Architect, Contractor) as required, meetings for each project and reports pertinent updates and/or action items back to internal project team.
• Attend and/or facilitate project kick-off meeting, and huddle meetings with internal project team to ensure responsibilities and deliverables are communicated and understood by all.
• Develop scope of work for installation vendor.
• Obtain labor quotes and analyze for accuracy. Present both labor pricing and project management hour estimate to internal team.
• Identify, manage and mitigate any potential project risks that could impact scope, schedule, budget and/or quality.
• Implements change management process to assess change requests, make recommendations, secure client approvals, and issue change orders. Identify possible impacts of change requests on project scope and/or schedule and communicate impact/best path forward to client and project team.
• Manages coordination with Landlords and Property Managers to ensure insurance requirements are met, and building access is scheduled as well as protection requirements are met.
• Completes site verification to ensure conditions are conducive to, and compatible with furniture delivery/installation.
• Ensures reporting requirements are met for any prevailing wage projects per DIR/DAS standards.
• Perform preinstallation meetings with lead installer & designer to ensure scope and specific deliverables are fully understood, including performance standards (including site walks as needed).
• Oversee furniture installation and provide detailed updates to the client and internal staff.
• Complete punch walks with client. Document, publish and track punch items through to completion, including following closeout procedures.
• Assumes complete responsibility for assignments and is accountable for ensuring projects are executed to client’s expectations.
• Able to communicate and present strongly to Executive level team within an organization.
• Maintain flexibility with work hours and travel as needed.

Supervisory Responsibilities

None

Skills, Knowledge, Experience Required

• 4+ years of project management experience in the furniture dealership industry.
• Knowledge of construction, architecture, or commercial real estate industry is a plus.
• Working knowledge of architectural drawings and furniture standards is a plus.
• Proficient in the use of MS Office Suite- Word, Outlook, Excel, PowerPoint.
• Experienced or willing to become proficient in other project management software platforms including PlanGrid, Box, Dropbox, Smartsheet, Google Doc, etc.
• Strong communication (written and verbal), organizational, and analytical skills.
• Able to analyze data and situations pertaining to a project, and concisely communicate findings and/or solutions to both internal and external project teams.
• Strong interpersonal skills with an ability to interact and connect with team members across all levels of the organization.
• Communicates in a way that instills confidence with client and helps guide client to make the best decisions for project efficiency.
• Understands importance of customer input and acts with customer in mind.
• Able to work efficiently while managing multiple priorities and manages conflict successfully.
• Able to identify core issues on a macro and micro level, then use tact and diplomacy to guide others toward best solution.
• Able to communicate effectively with clients, architects, installers and contractors (including electricians and data vendors).
• Able to solve complex issues and make quality decisions, especially when under pressure.
• Organized - ability to manage multiple projects simultaneously.
• Capacity to think ahead to identify roadblocks and quickly/confidently manage project and team members around them.
• Logical and analytical with strong attention to detail.
• Sets goals and develops strategic methodology and process to achieve.
• Able to set and meet deadlines in a very fast-paced and demanding environment.
• Excellent time management and prioritization skills.
• Identifies critical tasks and focuses on completion despite distractions.
• Regularly communicates current project priorities to internal and external project teams, including when priorities shift.
• Can easily shift gears and adapt based on client needs and project constraints.
• Excited by new challenges and takes action during times of uncertainty.
• Eager to take on new challenges and is committed to continuous improvement.
• Highly accountable - takes full ownership of project success.
• Inspires others to achieve same results.

Acknowledgement

This job description is designed to outline the essential job functions and qualifications of this position. Responsibilities may be added or removed from time to time to match the changing needs of the company.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Project Management

Industries

Furniture