Global Community Programs Lead

Role Description

As a Programs Lead you'll support programs that connect our Community Team to key business and brand initiatives. Your key responsibilities, including program planning and project management, will help to ensure our team stays aligned and on track to deliver high quality work and impact for our hosts.

• Support Strategy Development
  • Work closely with Senior Program Leads and Strategists to inform program strategy
  • Ensure strategies are aligned with business priorities throughout the duration of program
• Manage Project Planning and Execution
  • Develop project plans based on a program strategy
  • Create detailed schedules, timelines, and budgets for programs
  • Schedule regular working team meetings, take notes and track action items
• Lead Reporting and Documentation
  • Track project progress and prepare status reports
  • Document learnings and share best practices across teams
  • Manage program performance and measurement
• Own Program Operations and Team Logistics
  • Collaborate with BizOps team on connecting Global Program Team to internal tools and processes
  • Build team culture and skills by setting up internal programs
  • Establish center of operational excellence
  • Define systems and operations that extend to other Project Managers across the team
  • Mentor and guide other Project Managers on the team in best practices

Qualifications

• 10+ years experience in project management
• Strong organizational and time-management skills with extraordinary attention to detail
• Experience with project management tools (e.g., Airtable, Asana)
• Experience with budget tracking and vendor management
• Fluency in AI tools to optimize workflows
• Excellent written and verbal communication abilities
• Ability to prioritize tasks across multiple projects
• Ability to build relationships and manage stakeholder expectations
• Able to work autonomously when given direction
• Experience in a fast-paced environment and proactively operates with a bias for action

Location

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity and also be willing to work PST hours.

Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list.

Commitment To Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: View email address on us.fitly.work. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Benefits

• Base pay range: $156,000 — $195,000 USD
• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.