Program Assistant — Education Navigator Support

At Guilford Technical Community College ( GTCC ), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC , you’ll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive. Reporting to the More Than A Job NC Education Navigator, the Program Assistant provides administrative and navigation support for More Than A Job NC program activity. Administrative support includes handling website referrals to complete the program eligibility process, complete enrollment paperwork with program participants, document student activities (class attendance) and supports, attend program meetings and trainings with the Education Navigator, and attend outreach events. Duties/Functions Contacts Education Required Associate’s Degree, Business Administration, Office Management, or related field from an institutionally accredited college/university. Education Preferred Bachelor’s Degree, Business Administration, Office Management, or related field from an institutionally accredited college/university. Experience Required Two years of related administrative experience. One year of experience working with social service organizations and/or collaborative programming teams. One year of experience in customer service that includes data collection, and data entry. Demonstrated ability to maintain confidentiality, exercise sound judgment, and manage sensitive matters with professionalism and discretion. Strong written, verbal, interpersonal, and presentation skills. Proficiency with Microsoft Office Suite (i.e. Word, Excel, and PowerPoint). Experience Preferred · Prefer experience in higher education, including employee relations experience involving staff and academic faculty. KSA Required Manage multiple and shifting priorities in a fast-paced environment and adhere to deadlines. Respect diversity and foster a climate of multicultural understanding and appreciation. Work independently with reliable professional judgement. Adapt to changing procedures, protocols, or assignments. Create and maintain a learner centered environment. Communicate effectively and maintain confidentiality, both written and orally, with all levels of staff and administration. Develop and maintain comprehensive written and computer records. Exceptional presentation, facilitation, interpersonal and communication (verbal and written) skills. KSA Preferred Perform all other duties as assigned by supervisor Be adaptable and flexible in managing tasks Promote the interest of the College, NCDHHS , and Guilford County DSS , in all formal and informal community contacts. Department/Job Specific Requirements Must pass a background check. The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter: Ethics Safety/Shooter on Campus Personal Information Protection Training ( PIP ) Anti-Discrimination/Harassment & Title IX Other training may be required as determined applicable. Physical Demands Posting Type Posting Type Staff Posting Number Posting Number 2026-088-TEMP-P Open Date Open Date 09/28/2026 Close Date Open Until Filled Yes Special Instructions to Applicants Supplemental Questions Required fields are indicated with an asterisk (*). Documents Needed To Apply Required Documents Resume Optional Documents Cover Letter Transcripts Letter of Recommendation Other 601 E. Main Street P.O. Box 309 Jamestown, NC 27282 #J-18808-Ljbffr Guilford Technical Community College