Retail Assistant Manager - Lead Operations & Service

Step into leadership. Guide your team. Make excellence in service your everyday standard. Duchess has been serving local communities for over 60 years—and our Assistant Managers are key to keeping that legacy strong. In this role, you’ll support the Store Manager in leading daily operations, coaching team members, and delivering excellent customer service. It’s the perfect next step for someone ready to lead, learn, and grow in a fast-paced retail environment. What You’ll Do Support store operations including staffing, inventory, and shift leadership Coach and train team members to deliver friendly, efficient service Ensure the store stays clean, safe, and customer-ready Step in to lead when the Store Manager is away help drive performance goals and maintain compliance standards Build relationships with customers, vendors, and your team Other Qualifications include, but are not limited to walking, standing, squatting, lifting, carrying, and reaching. Ability to work in demanding circumstances including variable temperatures, indoors and outdoors. What We’re Looking For Education – High school diploma or equivalent Experience – 1+ year of leadership experience in retail or food service Leadership – A team-first mindset with strong communication skills Operations – Comfortable with scheduling, inventory, and basic store systems Tech comfort – Familiar with POS systems and basic software (Word, Excel, Email) ServeSafe certification – Required or willingness to obtain Customer focus – Committed to creating a welcoming experience for every guest Why Join Us Career growth – We promote from within and help you build your future Great benefits – Health, dental, vision insurance and Employer-Paid Life Insurance Financial security – Weekly pay, 401(k) with company match, and paid time off Performance rewards – Monthly bonuses for hitting key goals Community impact – Be part of a team that’s been trusted for generations Ready to take the next step? Apply today and help us continue the Duchess tradition of service, leadership, and connection.

WORK AUTHORIZATION

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Englefield Retail provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield Retail complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield Retail expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield Retail’s employees to perform their job duties may result in discipline up to and including discharge.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #J-18808-Ljbffr Duchess