Barista

Now Hiring: Barista

Location: Embassy Suites Denton Convention Center

Essential Responsibilities:

• Preparation & Setup:
• Prepare work area for daily operations, ensuring all necessary supplies and equipment are ready for use.
• Customer Service:
• Greet guests in a friendly and outgoing manner.
• Verify guest age prior to serving alcoholic beverages in compliance with state law, serving guests responsibly in accordance with company, local, state, and federal regulations.
• Describe products to customers, answer questions, and make menu suggestions.
• Take call-in food orders over the phone in a pleasant manner.
• Food & Beverage Service:
• Prepare and serve a variety of hot and cold beverages (e.g., coffee, specialty drinks, beer, cocktails), as well as baked goods and prepared foods.
• Customize beverage and food orders per guest requests.
• Enter food and drink orders accurately into the POS system and process payments.
• Maintenance & Cleanliness:
• Clean and sanitize all equipment, utensils, dishes, and work areas.
• Ensure customer service stations are stocked with necessary supplies (e.g., paper products, beverage items).
• Maintain cleanliness in service and seating areas.
• Regularly check the functioning and temperature of freezers, refrigerators, and heating equipment.
• Inventory & Stocking:
• Stock supplies and retail products as needed.
• Inventory, order, or receive products as directed by management.
• Team Collaboration:
• Communicate verbally with management, fellow team members, and guests in a positive manner.
• Embrace and promote the O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures.
• Follow all company policies and procedures.
• Perform additional duties as assigned.

Skills & Abilities:

• Strong verbal and written communication skills.
• Ability to multitask and manage multiple orders efficiently.
• Friendly and professional demeanor with the ability to recall frequent patrons' names, faces, and preferences.
• Ability to follow safe food handling procedures and sanitation practices.
• Excellent customer service skills with a focus on speed, efficiency, and kindness.

Education & Experience:

• Must be at least 21 years old.
• Prior experience as a bartender or barista preferred but not required.
• High School diploma or GED preferred.
• Hospitality and customer service experience preferred.
• Must successfully complete training in food preparation, service skills, and customer service procedures.

Hours:

• Due to the nature of the business, scheduling may include nights, weekends, and holidays.

Physical Requirements:

• Standing for long periods of time.
• Light Work: Exerting up to 40 pounds of force occasionally, 20 pounds frequently, and negligible force constantly to move objects.
• May occasionally be required to lift more than 40 pounds.

Work Conditions:

• Inside work environment with minimal exposure to adverse conditions.

O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.