B-Level Technician

Reports To: Service Manager/Shop Foreman Job Summary: The B-Level Technician is responsible for performing intermediate-level diagnostics, repairs, and maintenance on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in engines, drivetrains, electrical systems, and hydraulic components. The B-Level Technician works efficiently to minimize vehicle downtime and supports the A-Level Technicians in advanced repairs when needed. Key Responsibilities: Diagnostics & Repairs: * Perform medium to complex repairs on engines, transmissions, brakes, suspension, and electrical systems. * Diagnose check engine lights, sensor failures, and electrical issues using diagnostic tools. * Repair and replace belts, hoses, radiators, alternators, starters, and batteries. * Conduct basic driveline and powertrain repairs, including clutches and differentials. * Assist A-Level Technicians with major engine and transmission overhauls. Preventive Maintenance & Inspections: * Perform DOT inspections and ensure vehicles meet federal and state compliance. * Conduct preventive maintenance services such as oil changes, fluid exchanges, and filter replacements. * Identify and document potential issues before they lead to major failures. Brake, Suspension & Drivetrain Work: * Repair and replace air and hydraulic brake components. * Perform alignment adjustments, steering, and suspension repairs. * Replace and adjust clutches, U-joints, wheel bearings, and seals. Electrical & Aftertreatment Systems: * Diagnose and repair lighting, wiring, and battery systems. * Perform DPF (Diesel Particulate Filter) regeneration and basic aftertreatment troubleshooting. Shop Efficiency & Teamwork: * Work closely with A-Level Technicians, service advisors, and parts staff to complete repairs efficiently. * Maintain a clean and safe workspace, following OSHA and dealership safety guidelines. * Keep accurate repair records and documentation for warranty and customer records. Qualifications * Proven experience as a B-Level Diesel Technician or equivalent role * Strong proficiency in anti-lock brakes, chassis electrical systems, cylinder head R&R, drivetrain repair, and fuel systems * Ability to perform general troubleshooting, mechanical and electronic engine work, and drivetrain rebuilds * Working knowledge of Cummins and Eaton systems with completed online and instructor-led training preferred * Must maintain state certifications and demonstrate progress toward OEM hands-on and web-based training completion * CDL preferred * Strong problem-solving, time management, and organizational skills * Proficient in reading service manuals, wiring diagrams, and diagnostic data * Team player with a positive attitude and commitment to continuous improvement * Valid driver’s license and acceptable driving record Physical Requirements * Ability to lift up to 75 pounds and perform physically demanding tasks * Frequent standing, walking, bending, kneeling, and reaching in and around vehicles * Ability to work in a shop environment with exposure to noise, fumes, and moving mechanical equipment * Comfortable working in a range of temperatures (shop bays, outdoor yard, test drives, etc.) * Must be able to safely operate diagnostic tools and shop equipment * Must wear required personal protective equipment (PPE) such as safety glasses, gloves, and steel/composite-toe boots Benefits White’s International Trucks invests in your success—on and off the job. Our comprehensive benefits package for full-time employees includes: * Medical, Dental, and Vision Insurance (multiple plan options) * Health Savings Account (HSA) with company contribution * Flexible Spending Account (FSA) options * 401(k) with Company Match – 50% match up to 6% of contributions * Company-Paid Basic Life Insurance with AD&D coverage * Short- and Long-Term Disability Plans available for purchase * Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage) * Paid Vacation, Sick Leave, and Holidays * Uniforms Provided and annual boot reimbursement * Paid training and certification incentives through our Technician Roadmap * Expense card, vehicle allowance, or mileage reimbursement (varies by role and region) * Opportunities for career growth and advancement to A-Level Technician and leadership roles * Supportive, family-driven culture centered on safety, teamwork, and long-term success