Intake Coordinator

Intake Coordinator

Come join our team!

Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

The Prince George's County Department of The Environment is currently seeking qualified applicants to fill an Intake Coordinator grade A05-A07 position, in the Animal Services Division.

About the Position

This is an entry to full performance level intake coordinator position working in the area of animal management. Promptly greets the public both in person and over the telephone to provide animal intake and rehoming opportunities. Understands and adheres to intake procedures to make appropriate recommendations for the animals. Communicates with relevant staff to ensure proper disposition and return to owner of animals. Work assignments are performed under the general supervision of a higher-level administrative manager. This position is also designated "essential" in accordance with DoE Instruction 110.4.

About the Agency

The Department of the Environment works for a healthy, beautiful and sustainable County through programs that provide clean water, flood control, recycling and waste management, litter prevention, sustainable animal management and pet adoption in partnership with residents and other stakeholders. Some of our core services include providing clean water services (Stormwater Management Division); flooding prevention for buildings and structures (Sustainability Division and Stormwater Management Division); collecting, processing and diverting waste from the County-operated landfill, commercial facilities and householders (Resource Recovery Division); providing sustainability services to reduce greenhouse gas and emission (Sustainability Division); and facilitating pet adoptions, managing an animal holding facility, issuing pet licenses, investigating cruelty complaints and conducting humane outreach and education events (Animal Services Division).

Examples of Work

• Greets the public as they arrive to the shelter in a professional manner.
• Prepares and enters animal information in computer accurately.
• Scans all animals to determine if the animal has a microchip.
• Schedules animal intake appointments.
• Processes RTOs (Return to Owners) transactions.
• Thoroughly cleans intake kennels and cages.
• Gathers and washes all laundry, litter pans and feeding equipment daily.

Qualifications

Minimum Qualifications

• Completion of the tenth (10th) school grade.
• Residence in the geographic area of work assignment.
• Demonstrated interest in civic or community affairs.

• One (1) year of experience working with animals in a professional capacity.
• High school diploma or G.E.D.
• One (1) year of experience working in a customer service role.
• One (1) year of experience in inspection and code enforcement work to ensure compliance with animal control code, ordinances, and standards.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Additional Information

Salary Range Transparency: The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates: June 25, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location: 3750 Brown Station Rd, Upper Marlboro, MD 20772

Conditions of Employment: Upon selection, the candidate must (where applicable):

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

Only online applications will be accepted

Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at View phone number on click.appcast.io or visit their website at dhs.gov/E-Verify.

Internal Applicants: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace

General Plan Information: The Prince George's County benefits plan year is from January 1 to December 31. A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse. Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent. The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).

New employees must enroll in the County's health benefit plans within thirty (30) days of the hire date. The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire. After enrolling in the County's benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).

Employee Benefits Prince George's County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)
• Group Term Life Insurance
• Long & Short-Term Disability
• Flexible Spending Accounts
  • Dependent Care Assistance Program
  • Health Care Flexible Spending Account
• Paid Leave (Annual, Personal, & Sick)
• 13 Paid Holidays
• Retirement Benefits
  • Defined Benefit Pension Plan
    • Employer Contribution Rate-11.71%
  • Supplemental Pension Plan
    • Employee Contribution Rate (Pre-Tax)-3.48%
  • 457(b)
  • 403(b)
• Employee Discounts