Automotive Client Experience Specialist

About Us At Stevens Creek Cadillac, we are deeply committed to cultivating a culture where every customer is treated with the utmost respect and dignity. Representing Cadillac—a globally iconic name and the enduring benchmark of American luxury and status,we hold ourselves to a standard that is bold, legendary, and sophisticated. We firmly believe that our associates are our greatest asset, and we champion professional growth through diligence, teamwork, and creative thinking. Above all, we hold ourselves to the highest standards of honesty, integrity, and transparency in everything we do. If you have a passion for luxury automotive excellence and a strong drive to build a rewarding career representing an iconic brand, we invite you to apply today! At Stevens Creek Cadillac, we are deeply committed to cultivating a culture where every customer is treated with the utmost respect and dignity. Representing Cadillac—a globally iconic name and the enduring benchmark of American luxury and status,we hold ourselves to a standard that is bold, legendary, and sophisticated. We firmly believe that our associates are our greatest asset, and we champion professional growth through diligence, teamwork, and creative thinking. Above all, we hold ourselves to the highest standards of honesty, integrity, and transparency in everything we do. If you have a passion for luxury automotive excellence and a strong drive to build a rewarding career representing an iconic brand, we invite you to apply today! Comprehensive Benefits & Perks Medical & Dental Insurance Vision Discount Program 401(k) Plan with Match Paid Time Off and Vacation Life Insurance with AD&D Feature Ample Career Growth Opportunities Comprehensive Paid Training Exclusive Employee Vehicle Purchase Plans Proudly Family-Owned and Operated Long-Term Job Security Employee Assistance Program Worldwide Travel Assistance Commuter Benefits Health Reimbursement Account (HRA) Exclusive Discounts on Products and Services Above-Average Industry Pay Corporate 24-Hour Fitness Rates Sales Compensation & Perks Competitive Base + Commission Pay Structure Lucrative Monthly and Annual Bonuses Unique and Highly Competitive Pay Plan Dedicated Paid Training Programs Complimentary Saturday Lunches Key Responsibilities Nurture enriching, long-term relationships to build a loyal clientele for life. Exhibit world-class consultative selling skills, expertly guiding customers in selecting a vehicle that matches the iconic status and sophistication of the Cadillac lineup. Continuously refine product and sales acumen to establish yourself as an authoritative vehicle expert, mastering product offerings, optional packages, and cutting-edge automotive technologies. Deliver high-quality, professional demonstrations of both new and pre-owned luxury vehicles. Proactively follow up with buyers to ensure absolute satisfaction and drive successful referral business. Master objection handling and thrive in dynamic luxury sales environments. Collaborate and report directly to the Sales Manager regarding key objectives, planned activities, performance reviews, and market analyses. Bring your absolute "A-game" and an infectious, positive attitude to work every single day. Candidate Qualifications Availability to work flexible hours, including weekends. A natural self-starter mentality driven by an ambitious, growth-oriented spirit. Eagerness to dive right in, master new product lines quickly, and continuously improve. Phenomenal communication and interpersonal skills when interacting with customers and team members alike. Professional, polished, and well-groomed personal appearance befitting a premier luxury showroom. Clean driving record and a valid driver's license. Equal Opportunity Employer We are an equal opportunity employer and strictly prohibit discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr Cadillac Limited