Customer Service Advisor

Job Description

Job Description

Welcome to Generac’s Dealer Talent Network! If you're passionate about clean energy, energy management, and are looking to be part of a dynamic and growing industry, then you're in the right place.

By joining our Dealer Talent Network, you will be working with Generac's Authorized Channel Partner, helping to install home generators, and becoming part of our mission to make the world a smarter, more sustainable place. Come and join us on this exciting journey into the future of energy management and clean energy!

What You'll Do:

• Schedule jobs per re-occurring tickets.
• Communicate with customers on upcoming scheduled jobs/ tickets.
• Schedule approved Estimates.
• Dispatch Technicians.
• Create Estimates as needed.
• Create invoices when needed.

What You'll Bring:

• Parts Knowledge.
• Scheduling / Dispatching Experience.
• Results driven, strategic thinker and problem solver.
• Proactive and takes initiative.
• Knowledge with Microsoft Excel.
• Experience in construction or trades office settings.
• Sales and Marketing Support.

Benefits:

• Paid holidays.
• 401k (After 1 year of employment).
• Health insurance (After 1 year of employment).

**This job is with an independent Generac channel partner and not for employment with Generac Power Systems, Inc.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.