Client Relationship Specialist - Redmond, WA

Position Type: RegularYour opportunityAt Schwab, you're empowered to make a meaningful impact—for clients and for your career. As a Client Relationship Specialist (CRS), you play a vital role in delivering a personalized, high-quality client experience while supporting the operational success of the branch. This role is an excellent entry point into the financial services industry, offering hands-on client interaction, exposure to wealth management services, and a clear path for growth.In this role, you will ensure clients feel heard, supported, and confident in their relationship with Schwab. Development is central to this role, and Schwab provides the resources, coaching, and learning opportunities to help you build skills and expand your career—including support for required licensing aligned to your goals.Deliver a welcoming, inclusive client experience by understanding needs and resolving requests with accuracy and care. Support daily branch operations, including account servicing, documentation, and follow-up with strong attention to detail. Communicate effectively with clients and colleagues, adapting to different styles and needs. Use active listening to understand priorities and escalate issues when needed. Manage multiple tasks and priorities to meet deadlines and maintain quality. Partner with team members to drive client engagement and operational excellence. Build trust and long-term relationships through professionalism, reliability, and a client-first mindset.What you haveThe expertise you bring:1+ years of client-facing or customer service experience The skills you bring:Attention to DetailComplete requests and tasks accurately while following established processes, while effectively prioritizing work to meet deadlinesMaintain strong organization of tasks, client requests, and follow-ups to ensure timely and consistent executionEnsure high-quality, error-free work and identify discrepancies or issues earlyActive Listening Listen carefully to understand client needs and respond with clarity and accurate communicationAsk thoughtful questions, confirm understanding, and adapt communication style to ensure alignment Building Collaborative Relationships Partner effectively with internal teams to deliver seamless client experiencesBuild trust through professionalism, responsiveness, and reliabilityAdaptability Adjust to changing priorities, client needs, and processes in a fast-paced environmentRemain flexible and solution-oriented when navigating new or complex situationsCoachabilityDemonstrate openness to feedback and apply it to improve performanceShow a willingness to learn, grow, and adopt new approaches or skillsWhat's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact.We offer a competitive benefits package that takes care of the whole you – both today and in the future:401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance