Retail Sales Associate

Fleet Feet Cincinnati OutfitterWe believe Running Changes Everything. If you believe that, too, we want to talk. With seven stores and a robust e-commerce site, Fleet Feet Cincinnati is the largest running retailer in Cincinnati. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it's a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers in everything they need to have a successful run, whether that's introducing them to their new favorite running shoes, socks, or gear, or inviting them to our next training program run. We like to keep things high-spirited, fast-paced, and fun. We don't mind wearing more than a few hats and stepping in to help out wherever is needed. Our team is a group of knowledgeable and hardworking individuals who work, sweat, and live passionately. We run together to tackle a problem, reach a goal, get encouraged, and nurture our brand each day. We are in full pursuit to find hardworking people to join us on our quest and bring our core values to life.As an Outfitter, you are the heart and sole (pun intended!) of the Fleet Feet experience. Your mission is to deliver exceptional service while recommending gear and products that help customers achieve their goalsno matter what their finish line looks like.You'll be part of a dynamic, high-energy team that values relationships and thrives on making a difference in the lives of others. By listening closely, learning proactively, and offering personalized solutions, you'll play a key role in building lifelong customers and creating an unforgettable in-store experience.Key ResponsibilitiesProvide an outstanding customer experience through personalized service and attentionBuild meaningful connections with customers, vendors, and teammatesAssess customer needs and recommend appropriate gear, products, and training programsSupport all store initiatives, events, and community outreach effortsMaintain product knowledge to educate and inform customersStay adaptable and ready to go above and beyond as neededCollaborate with team members to achieve store goalsUphold Fleet Feet's core values and commitment to putting people firstRequirements:Available to work a flexible schedule, including days, evenings, weekends, and holidaysPrior experience in a customer-facing retail or sales environment is preferredSelf-motivated, detail-oriented, and passionate about helping othersStrong communication skills with a positive and professional demeanorAdaptable, accountable, and proactive in learning and decision-makingTeam player with a collaborative and customer-centric mindsetWillingness to go the extra mile for customers and fellow team membersCommitment to doing the right thingeven when no one's watchingAble to lift up to 40lbsLong periods of standingAble to bend/stoop to tie shoesShifts up to 8 hours with no set break scheduleAble to reach above shoulder height, climb small 4ft laddersPerks:High energy and fun atmosphereTraining and advancement opportunities within the Fleet Feet brandCommunity involvement and community service activitiesTraining Program and Product DiscountsPassionate team members