Catering Associate

Catering AssociateThe Catering Delivery & Events Support Associate will be the primary link between our restaurant offerings and providing in-home delivery and events services for clients. The driver will work with the restaurant teams to organize food deliveries, take them to their drop off locations and assist with service and clean-up as required. The driver will be the face of the company when delivering orders, so a professional demeanor is essential.To be successful in this role, you should have a good understanding of what makes for great customer service, an understanding of restaurant operations and knowledge of the Washington, DC area. A valid driver's license and a personal vehicle are required for this role. You should also be available to work differentiating hours, including weekends and holidays. Ultimately, you will help deliver our food to the clients, assist in ensuring their experience with Georgetown Events is exemplary and work effectively with our restaurant staff. There is an expectation of flexibility to work both deliveries and events for the catering and events team as needed.Reports to: Catering Operations Manager and Sales DirectorResponsibilities:Ensure accurate, timely catering deliveries and seamless event setup, service, and cleanup where necessary.Deliver warm, attentive service that reflects GTE Hospitality, builds client relationships, and addresses guest needs.Coordinate with Catering & Events and restaurant teams on orders, logistics, and event needs.Maintain food quality, presentation, cleanliness, and safety throughout service.Resolve on-site issues promptly and communicate concerns and client feedback to leadership.Know catering menus across all concepts, including dietary and allergen information.Track inventory and safely move, organize, and store food, equipment, and supplies.Maintain a professional appearance, follow company policies, and assist with additional duties as assigned.Deliver dressings and other materials to our stores as assignedTransport and deliver equipment to off-site events as needed, including catering serving materials, bar cart supplies, and towing the bar cart.Assist with full service and/or off-site events as neededQualifications:Work experience as a driver, catering server, or similar role in the hospitality industryComfort with using technical systems for delivery and order managementComfortable working in a fast paced environment while maintaining composureAbility to perform the physical requirements of the position, such as lifting up to 50 pounds, walking up and down stairs, standing for extended periods of timePositive, customer service oriented attitudeBe able to work effectively as a team playerMaintain communication with the Catering and Events and the restaurant teams during working hoursAvailability to work within opening hours (e.g. evenings, holidays, weekends)High school diploma; additional certification in hospitality is a plus