Desktop Support Specialist

Mississippi State University is hiring a Desktop Support Specialist. The role involves delivering Tier 1 technical support to library faculty and staff, maintaining IT systems, managing inventory, and supervising student assistants in several library locations. Highlights Provide Tier 1 technical support across the main library and four branch locations Maintain and support library IT equipment, electronic classrooms, presentation rooms, and the Digital Media Center Manage desktop computing environment, including imaging and software deployment using Microsoft Deployment Toolkit and PDQ Support library checkout equipment, including laptops Serve as backup for library servers during Systems Administrator absences Assist with tracking over 1,000 university-inventoried assets Supervise student assistants in the Systems department Requires B.S./B.A. degree in Computer Science, IT, Engineering, or related field Preferred experience includes Windows and MacOS hardware and software troubleshooting, and Active Directory environment Strong technical, troubleshooting, and communication skills are essential #J-18808-Ljbffr