SAP Analyst, SD

Job Description

Job Description

Do you want to be part of a team that aspires to improve the quality of life for others? Are you interested in efficient manufacturing processes that promote sustainability? Do you feel a sense of accomplishment in a job well done? At Carpenter Co., we challenge our employees to learn from and inspire one another – all levels of the company collaborate, communicate and constantly improve to achieve shared success. If that sounds like an environment in which you will thrive, Carpenter Co. could be a great fit for you! Carpenter Co. has an opening for an SAP SD Analyst at our corporate office in Richmond, Virginia . This position is onsite and is responsible for owning the configuration, support, and continuous improvement of Carpenter’s SAP Sales and Distribution processes across the full order-to-cash cycle. Working closely with Customer Service, Sales, Credit, Logistics, and Finance, this role keeps orders, deliveries, and invoices flowing accurately and plays a key part in Carpenter’s transition to SAP S/4HANA. Carpenter Co. employees are committed to working hard to ensure production goals are met while maintaining operations excellence. As the successful candidate, you will be expected to partner with the IT team, ABAP developers, the EDI team, and business users across plants and divisions to turn business needs into practical SAP solutions. Your additional responsibilities as the SAP SD Analyst will include:

• Configure, maintain, and improve SAP SD across order management, pricing, shipping, billing, credit, and output.
• Provide Level 2/3 production support for order-to-cash issues; resolve tickets promptly and drive root cause fixes.
• Gather requirements, write functional specs, and partner with ABAP developers on reports, enhancements, interfaces, and forms.
• Maintain pricing, surcharge, and rebate setup; support pricing changes with Sales and Finance.
• Work with the EDI team to support inbound orders, ASNs, and invoices; troubleshoot and reprocess failed IDocs.
• Plan and run unit, integration, regression, and user acceptance testing.
• Move changes through the SAP landscape following change control and audit (SOX) requirements.
• Support month-end billing and revenue processes with Finance.
• Serve as SD lead on the S/4HANA program: fit-gap analysis, data conversion, testing, cutover, and hypercare.
• Support onboarding of new plants and acquired businesses into SAP.
• Create and maintain process documentation, training materials, and job aids; train key users.

• Bachelor’s degree in Information Systems, Supply Chain, Business, or a related field, or an equivalent combination of education and experience.
• SAP SD or S/4HANA Sales certification is a plus.
• 5+ years of hands-on SAP SD configuration and support (ECC 6.0 required; S/4HANA strongly preferred)
• 2+ full-cycle SAP implementations, rollouts, or major upgrades
• 3+ years supporting order-to-cash in a manufacturing or distribution environment
• Experience writing functional specifications and working with ABAP developer

• We also have 401K, Profit Sharing and a great Benefit Package including Health, Dental, Vision, Life, Disability and paid time off (Vacation and Holidays).

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