CUSTODIAL WORKER LEADER L02

Custodial Worker

Leads NA-02 custodial workers in accomplishment of work. Demonstrates work methods and provides training and work-related guidance for lower grade workers. Relays instructions to personnel. Ensures that workers have the necessary tools and equipment to perform the assigned duties. Reviews and spot checks work in progress and upon completion to ensure proper quality of work is performed. Corrects any discrepancies that are found. Ensures that employees follow security, safety and good housekeeping practices. Ensures that materials and equipment are properly and safely stored, protected and maintained. Informs supervisors of work progress, operating problems, need for supplies and equipment, actual or potential delays and similar items. Maintains supplies and inventory records. May be required to perform any of the following duties; scrubs, strips, waxes, and polishes floors using heavy (industrial-type) powered scrubbers and buffers. Vacuum cleans rugs, using heavy (industrial type) vacuum cleaner. Adjusts, cleans, and oils these machines, and changes brushes, rollers, buffers, and other attachments on them. Washes and replaces venetian blinds, changes light bulbs and washes ceiling fixtures and room partitions, using ladders and scaffolds. In living quarters, makes beds, changes linens and collects soiled linen. Keeps restrooms in clean, orderly, and sanitary condition. Cleans, disinfects, and deodorizes lavatories, urinals, and toilet bowls. Cleans mirrors, sinks, and water fountains. Dusts ledges and woodwork. Replaces deodorizers, toilet tissue, hand towels, and soap.

Relays instructions from supervisor. Gets work started. Sets work pace. Demonstrates work methods and provides work-related guidance. Ensures worksite materials and tools are available to complete work. Reports workplace injuries immediately to the immediate or higher level supervisor, and to the Human Resources office in the absence of the immediate supervisor. Checks with supervisor on problems. Checks on work and meets productivity goals. Ensures employees follow security, safety and housekeeping rules. Conducts on-the-job training and instructions. Performs supervisory duties in an emergency, or short-term and nonrecurring basis.

Provides world class customer service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

May be required to travel for temporary duty assignment. Performs other related duties as required.