Med Practice Business Assistant

Employment Type: Full time Shift: Rotating Shift Description: SUMMARY: Under general supervision, performs various duties including but not limited to: registration of patients, obtains insurance information, identifies the need for and obtains authorizations and re-certifications from insurance carriers and physicians offices. Verifies assignments of patient benefits, co-pays and self- responsible portion of charges and collects same. Balances daily transactions at the close of each day and handles cash deposits according to established procedures. Schedules patient appointments as directed by physicians. Must be knowledgeable of managed care plans and the associated plan requirements. Pay Range $15.82-$20.42 Total Rewards and Benefits: Competitive compensation, DAILYPAY Benefits effective Day One! No waiting periods. Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability for full time and part time employees over 20 hours per week Retirement savings plan with employer match and contributions Opportunity for growth and advancement throughout SJMHS and Trinity Health Tuition Reimbursement EDUCATION AND EXPERIENCE: High School diploma, GED, or equivalent combination of experience and education. EXPERIENCE: One to two years experience in physician office setting performing comparable duties – Required Knowledge of third party payers and managed care guidelines - Preferred Experience with a computerized patient management system – Preferred Experience with online third party payor systems – Preferred Experience on business machines such as: FAX machines, multi-line telephones, copy machines, and computers - Preferred DUTIES AND RESPONSIBLITES: Checks patients in for a variety of all appointment types following the proper guidelines. Scans insurance/photo ID and Update annual Acknowledgement Form Maintains proper patient demographics in the EPR/EPM. Maintains proper information on insurance par lists. Knowledge of when an insurance authorization is needed and where to get it. Able to schedule/reschedule all types of appointments, gathering the proper information needed to complete it. Compliant with HIPAA regulations at all times. (During working hours as well as outside your working environment.) Collects patient co-pay & balances, posting correctly to patients account. Able to explain to patients if necessary. Able to perform daily batch & maintain cash box. Checks patients out when necessary. Making sure that future needs as meet (appointments, procedures, labs, etc.). Balances financial collections each day. Answers and processes telephone calls using a multi-line phone system Processes physician consult and referral calls for providers Responsible for processing/distributing incoming faxes to the appropriate department REQUIRED SKILLS AND ABILITIES Effective oral communication skills - Required Ability to type 35 w.p.m. and/or computer keyboard efficiency - Required Basic math skills required for counting/balancing money and charges - Required Must satisfactorily complete central offices' training - Required Ability to work under pressure and to consistently prioritize multiple tasks (demonstrates adaptability/flexibility) - Required Ability to concentrate and pay close attention to detail while performing tasks - Required Ability to demonstrate poise during stressful situations - Required Has the skill and desire to work as a team member - Required Visit Trinity Health Michigan to learn more about the benefits, culture, and career development opportunities available to you at Trinity Health Michigan. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit You can also follow Trinity Health on LinkedIn.