Dispatch Operations Supervisor (3rd Shift)

Job Description

**THE IDEAL CANDIDATE WILL RESIDE WITHIN 25 MILES OF MADISON, AL**

This position requires a strong leader capable of supervising a team of dispatchers and drivers in support of the Mazda Toyota Manufacturing plant. The main responsibility is to meet operational and productivity goals to drive customer satisfaction through continuous improvement and development of new and current staff. Candidates must possess strong written and verbal communication skills, be process-driven and able to successfully work in a dynamic environment requiring strict process adherence and timely problem-solving.

ESSENTIAL DUTIES and RESPONSIBILITIES:

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• Ensure adherence to all processes and Standard Work Instructions
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• Review staff performance and provide developmental coaching as needed.
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• Coordinate staff scheduling, vacations and payroll.
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• Coordinate, delegate, and monitor daily tasks and activities.
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• Provide clear communication and instructions to all dispatchers and drivers.
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• Ensure compliance with company policies and expectations.
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• Promote a safe and professional atmosphere for staff and drivers.
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• Cultivate strong relationships and promote a team environment.
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• Perform additional responsibilities as assigned by management.
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DESIRED SKILLS and ABILITIES:

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• Leadership skills focusing on team building and team member development.
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• Excellent Written and Verbal Communication skills
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• Firm understanding of DOT Hours of Service regulations and additional applicable regulations.
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• Ability to analyze data and make sound, timely decisions based on information provided.
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• Strong problem-solving skills to include the ability to identify root causes and implementation of countermeasures.
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• Transportation dispatch supervision and customer service experience required.
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• Ability to promote a safe and professional atmosphere for staff and drivers.
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• Flexible scheduling when needed to assist in coverage of management vacation/time off/time away from the office. Will require occasional Saturday work as required by the customer.
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• TMW or similar TMS system experience.
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EDUCATION:

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• High School Diploma or GED.
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• Bachelor or Associate degree preferred.
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EXPERIENCE:

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• Two years of transportation management, operations, or customer experience required.
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• Transportation experience in the automotive industry preferred.
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• Continuous Improvement and process development experience preferred.
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COMPUTER SKILLS:

Proficiency in Microsoft programs such as Word, Excel, and Outlook email required. Knowledge of TMW and Samsara software is a plus. Must have the ability to learn new programs as necessary.

OTHER REQUIREMENTS:

Stable work history and willingness to successfully function in a team environment.

WORK ENVIRONMENT:

This is a full-time position with an on-site requirement.

At Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. hires and promotes individuals solely based on qualifications for the position to be filled and business needs.